CSAA Insurance Group, a AAA Insurer Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Not good so with Managers and Supervisors that have less insurance experience than myself
Review from Customer Support Dept
What do you like best about the leadership team?
Understanding, flexible. No one is telling you what you did wrong but telling you all your accomplishments.
Review from Customer Support Dept
They always listen to new ideas
Review from Customer Support Dept
What does the leadership team need to get better at?
They need to acknowledge the talent that they currently have employed instead of threatening to terminate them because of their age and time with the company
Review from Customer Support Dept
What is the best part about your compensation package?
Company provides money to our HSA no cost to us
Review from Customer Support Dept
Company gives us $1200 a year in our HSA no cost to us.
Review from Customer Support Dept
The health insurance
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
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What are some of the best things about your team?
Friendly, professional , go getters
Review from Customer Support Dept
We all communicate, we are a great team.
Review from Customer Support Dept
We all work together as one
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
If your Black you can move anywhere in the company, if you are white might as well find another place of employement
Review from Customer Support Dept
The Diversity is incredible at CSAA
Review from Customer Support Dept
The diversity, the culture very different from past employers
Review from Customer Support Dept
The potluck dinner
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
Easy, I had constant communication from HR
Review from Customer Support Dept
Any additional documents that were needed, the HR representative made sure to keep in contact via email or phone
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Working from home I live far from the office I save 2 hours a day on commute
Review from Customer Support Dept
Knowing that I'm always helping our clients
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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