Dairy Queen CS Rep Employee Reviews | Comparably
Dairy Queen Claimed Company
Dairy Queen develops, licenses, and services a system of fast food stores in Canada. read more
EMPLOYEE
PARTICIPANTS
1166
TOTAL
RATINGS
10903
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Dairy Queen CS Rep Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

They are very lenient in schedules

Review from Customer Support Dept

The leadership always strives to give us the best schedules possible to suit our needs as well as the needs of the store.

Review from Customer Support Dept

Very helpful, keeps stress as low as possible while still keeping us productive

Review from Customer Support Dept

Everyone is so nice and helpful

Review from Customer Support Dept

Team work, leadership, honesty and loyalty

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

Communication and stop having favoritisms because there having sec with each other stop stealing

Review from Customer Support Dept

Respecting Employees and supporting development

Review from Customer Support Dept

communication with all of the employees

Review from Customer Support Dept

Leadership was extremely poor. Rude would be a compliment.

Review from Customer Support Dept

Overseeing customer service and food quality at franchises.

Review from Customer Support Dept

What is the best part about your compensation package?

Compensation Reviews

It is affordable for families

Review from Customer Support Dept

The health care program yea

Review from Customer Support Dept

my hourly wage is pretty great for me

Review from Customer Support Dept

Everyone is paid fairly and the staff are amazing.

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

My store does not offer health insurance to its employees.

Review from Customer Support Dept

I work hard I’m on time, I make sure things are done

Review from Customer Support Dept

I have been there for almost a year and haven’t seen a raise when I do most the work. I’ve learn new departments and learn management procedures, functions, and responsibilities. B

Review from Customer Support Dept

i get minimum wage, and i would like more

Review from Customer Support Dept

If we got any kind of vacation pay or retirement

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

We enjoy each others company

Review from Customer Support Dept

They are all kind people with great senses of humor.

Review from Customer Support Dept

Lots of people who are helpful, minimum conflict

Review from Customer Support Dept

That they can make a stressful work day a little easier to get thru cause we all almost like family

Review from Customer Support Dept

They come together to get things done when we are busy

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Everyone needs to pitch in and stop making one or two people do everything. They need to stay off their phones, and they need to stop passing rumors and drama around the environment.

Review from Customer Support Dept

A less stressful environment would help

Review from Customer Support Dept

They need to improve communication

Review from Customer Support Dept

we need to work better on communication and scheduling

Review from Customer Support Dept

if people who weren't bosses would mind their own business and not try to tell people how to do their jobs

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

They allow me to make my schedule around my sons sports schedule

Review from Customer Support Dept

The team always works together

Review from Customer Support Dept

The people that come in and you make them happy when you give great service

Review from Customer Support Dept

No structure. Meaning for some, being late, not listening, doing nothing, and getting paid for nonsense. Not positive for me, but works for those with no work effort.

Review from Customer Support Dept

Being able to have a flexible schedule

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

Managers are awful, and create bad work experience

Review from Customer Support Dept

Because of how it's poorly organized, most customers end up bashing on the employees even though it's mostly not their fault.

Review from Customer Support Dept

What did you like most about the interview process?

Interviews Reviews

It was very laid back and welcoming

Review from Customer Support Dept

It was simple and straightforward

Review from Customer Support Dept

That it was short simple and to the point

Review from Customer Support Dept

That it was down to business and fast

Review from Customer Support Dept

I was told lies about promotions, the work environment, and was under false assumptions of how the business would be once I started.

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

Have someone with a brain do the interview

Review from Customer Support Dept

What makes you most happy at work?

Outlook Reviews

When I make customers happy

Review from Customer Support Dept

Seeing new faces meeting new people

Review from Customer Support Dept

Making money honestly lol but I like the family like environment

Review from Customer Support Dept

Ice cream makes me happy

Review from Customer Support Dept

I have a wonderful manager/owner who really listens to the employees and is considerate of the fact that they have a life outside of work.

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

Everything is going wrong . Managment favors employees. Special treatment lazy co workers bad management skills everything!

Review from Customer Support Dept

Better management needs to be in place. Our management is nothing, but immature adults trying to be ?

Review from Customer Support Dept

A negative work environment affecting morale

Review from Customer Support Dept

Low salaries and mediocre communication

Review from Customer Support Dept

New owner, and Management are needed

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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