Diligent Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
The communication and support we received from them
Review from Customer Support Dept
The leadership team in Diligent, not only guide you and help you, but they actually care about your future in the company , and will help you get to where you want to be.
Review from Customer Support Dept
Compassionate, caring, people focused and data driven.
Review from Customer Support Dept
What does the leadership team need to get better at?
They should invest more on trainings. They should present a career plan for employees. It should have a program to employees to study.
Review from Customer Support Dept
What is the best part about your compensation package?
Health Insurance has to be the best part!
Review from Customer Support Dept
Affordable healthcare, 401k matching, HSA employer contributions
Review from Customer Support Dept
pension and health insurance are great
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I think Diligent is a great company with a great team. I don't feel the salary is bad at all but it could be a bit better to make it more competitive
Review from Customer Support Dept
Other IT companies pay more to the same position, specially if the employee speaks more than one language.
Review from Customer Support Dept
My salary is below market and I've made less year over year due to my compensation plan not keeping up with the current business model
Review from Customer Support Dept
Based on the level of service we have to provide and the knowledge we have to have, we should receive a better salary.
Review from Customer Support Dept
What are some of the best things about your team?
The atmosphere. Everybody seems so friendly
Review from Customer Support Dept
Multi-cultural, open-minded, engaged and willing to learn and help
Review from Customer Support Dept
What a great team, there is no competitiveness, everybody just helps everyone out!
Review from Customer Support Dept
Caring and competent people who properly leverage their peers when needed
Review from Customer Support Dept
They are hard-workers and they are willing to learn.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
It's a such multicultural team. It's great to get to know people from different countries and with different languages.
Review from Customer Support Dept
Its a healthy working environment , so many cultures , but everyone is equal
Review from Customer Support Dept
The company invests in their people's development
Review from Customer Support Dept
To be honest, I do not think that I have enough information about Diligent's culture.
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
To learn new things. To interact with the team and customers
Review from Customer Support Dept
Good environment and good relationship with colleagues and manager
Review from Customer Support Dept
The people i work with.
Review from Customer Support Dept
Happy Clients, When our software and products actually work as expected
Review from Customer Support Dept
Helping clients shape their processes and program
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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