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When I joined FedEx I applied and accepted a job called a Enterprise Local Account Executive. The company quickly eliminated my job and changed it to a Global Customer Success Executive. The experience has been absolutely miserable and to boot my manager threatens my team weekly with termination.
What did you like most about the interview process?
One of the managers was a very tenured employee and provided quality feedback to my questions.
What do your coworkers need to improve and how could you work together better?
It is tough to be productive when you team is miserable and focusing their efforts on external job search.
What's going wrong and how can it be improved?
No direction, no focus and as a service provider all efforts need to made on employee retention and service improvement.
Why do you feel undervalued and what would make you feel better about your compensation?
Don't lower job title in an effort to minimize compensation when you know the job responsibilities dictate both a higher wage and title.
What does the leadership team need to get better at?
Valuing employees tremendous efforts to support this disorganized organization, diversity/inclusion and creating customer facing positions that are internal team members and customers actually want.
What is most positive about the culture and environment at your company?
They do try to sell growth, opportunity, culture, well being and development. However, the reality and doesn't seem to match. From my experience most management is primarily focused doing whatever it takes to promote out of there positions.
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