Fetch Pet Insurance Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Our leadership team is focused on driving our business forward.
Review from Customer Support Dept
They are very transparent about the company goals and value our opinions.
Review from Customer Support Dept
Everyone is understanding and open to new ideas
Review from Customer Support Dept
Keeps an open line of communication
Review from Customer Support Dept
Supportive and Understanding a real world situations within the company and and also on a personal level.
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Fetch Pet Insurance yet.
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What is the best part about your compensation package?
Our comp package has a great medical plan.
Review from Customer Support Dept
The PTO and insurance packages are generous!
Review from Customer Support Dept
Adequate PTO and 401k packages
Review from Customer Support Dept
The coverages given are great and also the discounted pet insurance.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
More competitive pay with industry standards.
Review from Customer Support Dept
What are some of the best things about your team?
Our teams are very focused on the customer experience and providing care to our covered pets.
Review from Customer Support Dept
Everyone works together for a common goal. Everyone is supportive and helpful which in turn increases moral. It is also great to see a company where departments work together.
Review from Customer Support Dept
Everyone works very well together as a team and brings something different to the table
Review from Customer Support Dept
Great personalities, great teamwork, great communication.
Review from Customer Support Dept
Working together as a team to get solutions and figure out the best way to help the policy holder
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
With the addition of our new CHRO, the company culture has improved to be employee focused.
Review from Customer Support Dept
The executive team has built an environment where we feel heard and supported which in turn as created a company that works as a team.
Review from Customer Support Dept
The involvement in the community, donations to important charities and we spread a great message to pet parents.
Review from Customer Support Dept
Team work and helpfulness even if not completing the task you are given the opportunity to learn how to in the future without judgment
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Fetch Pet Insurance yet.
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What did you like most about the interview process?
There aren't any Interviews reviews of Fetch Pet Insurance yet.
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What would you improve about your company's interview process?
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What makes you most happy at work?
Collaborating to achieve growth and drive the company forward.
Review from Customer Support Dept
Having a great connection with my coworkers
Review from Customer Support Dept
I enjoy my job and the work that I do has meaning
Review from Customer Support Dept
Interacting with co-workers and Policy holders to getting things resolved and making them a happy customer
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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