GE Renewable Energy Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Have filled many roles, growing with each, having many opportunities to learn and improve.
Review from Customer Support Dept
positive atmosphere , work culture , positive leadership to motivate me .
Review from Customer Support Dept
What do you like best about the leadership team?
Professional and encouraging to the staff
Review from Customer Support Dept
Communication on the path and progress of the company
Review from Customer Support Dept
My manager has set clear goals for the team in line with the company's strategy, but that's not the only concern. He also takes care of people with the same importance.
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leadership allow us to explore our potential
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Encourage to learn new apart from routine work
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What does the leadership team need to get better at?
Showing appreciation to employees. Promoting a united team, not creating divides.
Review from Customer Support Dept
Doing what they say would do. Be honest with us and tell us the real rewaons we don't get merit increases after a record year. Explain why Mr. Culp takes millions in a bonus while People like me have seen 3% since 2018. Just DO BETTER
Review from Customer Support Dept
More focus in mid and long term, i mean focus in root causes that drive KPI into red, no so much in the short term KPI improvement
Review from Customer Support Dept
Poor working conditions (damaged sits, leaking toilets, discussing all IT accessories supply...) combined with high work load shows the lack of interest in the people
Review from Customer Support Dept
What is the best part about your compensation package?
Bonus and company match for 401K
Review from Customer Support Dept
Company provide a private pension plan
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good pay, though raises have been very little for the last few years
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everything what I get .
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Educational package for kids & bonus
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Why do you feel undervalued and what would make you feel better about your compensation?
All the announcements about pension freeze, pay freeze, bonus constraints makes me feel undervalued. if you compensate people rightly for their work put in, that should make me feel better. Pl . look at the amends made by Goldman Sachs and other in compensating their workforce.
Review from Customer Support Dept
Yes - it seems progression is only offered to those who ask enough for it. Rather than being given to those who work hard and show expertise in the role. Also bonus scheme, only offered to higher bands, leaving lower bands feeling under appreciated and demotivated.
Review from Customer Support Dept
Give us rhe raises we deserve. We are paid less at GE than we would make with a competior. Pay more of our healthcare benefits.
Review from Customer Support Dept
HR feeled more conveniant to pull me back from SPB to LPB than to increase my salary
Review from Customer Support Dept
Look and compare with the Market, The gap is huge. Also my manager does a very bad job recognizing achievements
Review from Customer Support Dept
What are some of the best things about your team?
Supportive and willing to help
Review from Customer Support Dept
Spirit to win and make lives better
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The team working spirit and the leadership.
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very varied individuals with varied backgrounds and skillsets
Review from Customer Support Dept
we always work as a team .
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Consistently focused on workforce development
Review from Customer Support Dept
Challenging projects and freedom to work
Review from Customer Support Dept
The care about diversity and clear information about goals and strategy of company.
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Good support from leadership, but staffing challenges have yet to be resolved.
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we work in friendly atmosphere .
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What needs to change to make the company culture better?
Value more employees and less financial results
Review from Customer Support Dept
Each people doing only one job and not 3 or 4 jobs causing high workload, bad recognition and high and bad exposure with our families. If arrange this, people will have a better quality of work balance life and we will not see people being aggressive with each other due to stress or burnouts.
Review from Customer Support Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Interacting with customers, learning new things
Review from Customer Support Dept
partner with customers to provide solutions for them
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Feel myself important to the company, pursuit the results, be part of a great team and good relationship with my colleagues.
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The end of a productive day.
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work culture , friendly atmosphere
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What's going wrong and how can it be improved?
Employees feel demotivated. More recognition from senior management, and acknowledgement when a job is well done.
Review from Customer Support Dept
Quality issues arw exhausting. Our jobs are demanding enough without having to take on fixing poor oversight of our suppliers. I can only assume the people providing oversight are also over extended.
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Management neglected the influence of GE financial culture on our processes and fail to adapt quickly
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GE has been downsizing, being less attractive in the marketplace, out of S&P 500, etc.
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More resources or less workload and recognition.
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What do you like best about your company?
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What would you most like to see improved at your company?
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