Getaway Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Super inclusive environment. Positivity breeding positivity!
Review from Customer Support Dept
What do you like best about the leadership team?
The leadership team at Getaway respects free-time and privacy. They also communicate in a simple and friendly manner.
Review from Customer Support Dept
Leadership is approachable and compassionate.
Review from Customer Support Dept
Very efficient and hardworking. They make things less stressful.
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Getaway yet.
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What is the best part about your compensation package?
You are able to choose if you want it or not.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Employees feel undervalued due to lack of recognition, inadequate pay for extra work, denied time off, and limited growth. To improve compensation, consider a live-able wage, implement fair pay for extra work, transparent time-off policies, internal promotion opportunities, and competitive benefits.
Review from Customer Support Dept
What are some of the best things about your team?
The team is great at greeting each other every day and making sure you are cared for and thought about.
Review from Customer Support Dept
Everyone is friendly, warm, and welcoming. It literally feels like you've known everyone for some years.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Encourage diverse voices in decisions, address office politics & celebrate each other. Invest in communication & collaboration skills training for a happier, more productive team.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
We all support one another and understand that mistakes happen and there's always a way to repair.
Review from Customer Support Dept
That everyone is treated with the same respect as the next person.
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Getaway yet.
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What did you like most about the interview process?
It was a 2-step process with a direct supervisor and the team lead. They were very friendly and curious about me and my work history.
Review from Customer Support Dept
All interviews, you are always nervous. I felt at ease with my interview and really enjoyed it.
Review from Customer Support Dept
What would you improve about your company's interview process?
Streamline interview process, focus on personal values & soft skills like adaptability. Promote from within, ensure inclusive hiring & diverse candidate pool. Prioritize candidate experience & transparency for better talent acquisition.
Review from Customer Support Dept
What makes you most happy at work?
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What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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