GM Financial Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
What do you like best about the leadership team?
Forward facing not looking back.
Review from Customer Support Dept
They listen and strive to improve relationships and diversity company wide.
Review from Customer Support Dept
They are honest and consistent
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of GM Financial yet.
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What is the best part about your compensation package?
Dental, medical and 401k pkg
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Ability to be promoted instead of so many lateral moves
Review from Customer Support Dept
Our job consists of the same things that most adjusters do for other companies and get paid more. There should be the perks of some kind of hazard pay involved in dealing with customers that are less than co-operative. Most of the employees of GM Financial want to satisfy our customers needs.
Review from Customer Support Dept
It is a little under market value
Review from Customer Support Dept
What are some of the best things about your team?
We are engaged and want the best outcome for both our customer and the company.
Review from Customer Support Dept
My team specifically is very communicative and friendly. We meet and discuss issues in our department and how best to address and fix those issues effectively. We always get feedback and are kept on target by our team leader.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of GM Financial yet.
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What is most positive about the culture and environment at your company?
I can bring my whole self to work
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of GM Financial yet.
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What did you like most about the interview process?
I actually met with the supervisor I was going to work for.
Review from Customer Support Dept
How open the interviewers were with any questions I had during the interview process.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
My actual job. I get to work with customer that have been broken and fix their issues
Review from Customer Support Dept
Being able to help my customers resolve their issues, and working with my team to become efficient in our goals
Review from Customer Support Dept
What's going wrong and how can it be improved?
More pay and better discounts on vehicles
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of GM Financial yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of GM Financial yet.
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