Guitar Center Sales Department Employee Reviews
Briefly describe your overall experience at your company
Review from Sales Dept
Laid back, but we are underpaid and corporate doesn't seem to know what the stores need
Review from Sales Dept
What do you like best about the leadership team?
Our district manager is always available and stepping in when we have been needing of help. Even calling other store managers to step in and they do so. Sometimes I wonder if I would enjoy working more at other stores for them or with other leaders of Guitar Center
Review from Sales Dept
Reliable, Consistent, i truly feel like they care!!
Review from Sales Dept
encouraging attitudes from my supervisor and my team.
Review from Sales Dept
Decent company No issues yet love my job
Review from Sales Dept
My store manager is great and our DM is also wonderful but corporate is just that. Very corporate. They’re out of tou
Review from Sales Dept
What does the leadership team need to get better at?
Caring for their employees safety and well being, the ones who keep the machine moving
Review from Sales Dept
Better pay. Better training. Better staff.
Review from Sales Dept
Staffing and the providing of mandatory uniforms
Review from Sales Dept
At the store level everything is great! 10/10 but at the corporate office it seems like none have them haven even walked into a store
Review from Sales Dept
What is the best part about your compensation package?
Earning potential with the added comission!!
Review from Sales Dept
21 different benefits available for enrollment
Review from Sales Dept
before I never had health insurance
Review from Sales Dept
Employee discounts are unbeatable, and managers have your back on everything
Review from Sales Dept
Commission pay almost helps me pay my rent.
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I constantly go above and beyond every day for customers, and then i am scorned and scolded for not getting pro coverage (which is not in my control). Minimum wage would be a start.
Review from Sales Dept
I have recently been changed to a keyholder position due to reasons of the managers and gladly stepped up to help without any pay increase or added benefits. I am still working as a keyholder at the payrate of a floor sales and sometimes even open to close without a break and coded as part time
Review from Sales Dept
More free products to learn would be nice
Review from Sales Dept
Corporate doesn’t NOT under ANY circumstances care about the people (store employee) that keep the franchise a float
Review from Sales Dept
What are some of the best things about your team?
1/3 of my coworkers are fun ans sociable and i easily get a long with. The others are elitist and tend to not even look my way. When i ask for help with a transaction (im still farily new), i am greeted with a scowl and a sigh.
Review from Sales Dept
Even though we have a lot of work, mostly everyone is willing to step up to help! Being understaffed is a challenge but our team makes the extra work easier together by sharing the burden. We are a family and thats what I love most about Guitar Center
Review from Sales Dept
Extremely Knowable and willing to go above and beyond to help.
Review from Sales Dept
really engaging. asking for feedback. always helpful with new upgrades
Review from Sales Dept
We funny and we cute
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Hire people that actually know product and aren't just "sales"
Review from Sales Dept
Sales staff is basically kids or retirees. Hard to hire anyone with any real talent when you pay peanuts. The training is terrible mostly computer based and it’s content is insultingly juvenile. If we focused on creating professional sales people we would
Review from Sales Dept
We work together fine. Obviously you have a few bad eggs but it’s normally s very easy and fun place
Review from Sales Dept
What is most positive about the culture and environment at your company?
Music, light hearted attitude with most people, bringing joy of music into peoples lives, employee discount.
Review from Sales Dept
We always like to create relationships with customers to allow them to think of us when they have any needs. I love to create that friendship with them so whenever they do need something Guitar Center is the first thought in their mind
Review from Sales Dept
Leaving Meetings more Energized , Connected and Prepared.
Review from Sales Dept
my supervisor is very helpful! offering tips and support
Review from Sales Dept
my boss is amazing and we have so much fun at work
Review from Sales Dept
What needs to change to make the company culture better?
The company needs better leadership and what's important and what isn't needs to be reevaluated.
Review from Sales Dept
The office needs to treat the field with respect. Furthermore the leadership needs to change. Literally everything in the company is managed through negative reinforcement. There is a culture of call out. The people at the office protect themselves by blaming the store fire their poor decisions.
Review from Sales Dept
What did you like most about the interview process?
I feel like she is a great representation of the company and the culture. It was easy to communicate and really get to what;s important about such an important choice for both parties.
Review from Sales Dept
I got the job that week
Review from Sales Dept
very laid back and no stress
Review from Sales Dept
It used to be very cool
Review from Sales Dept
I liked the interviewer staff very nice
Review from Sales Dept
What would you improve about your company's interview process?
I went for multiple interviews and was asked the same questions each time. When someone is looking for and applying for work, time is of the essence.
Review from Sales Dept
Get rid of the casting couch
Review from Sales Dept
The onboarding process is terrible. We don’t get a lot of applicants. Mostly because it is know that we don’t pay very much money. We are not a destination employee. We hire kids and retirees. People with families and bills can’t live in on the money we pay unless you are
Review from Sales Dept
What makes you most happy at work?
Working with customers who are friendly and not in a rush so I can walk them through the options properly and get them set up right with what they want and need
Review from Sales Dept
Growth, in relationships, skills ,finances, music/passion.
Review from Sales Dept
reaching out the the customers and learning about them and there passions.
Review from Sales Dept
helping customers especially at start of school season
Review from Sales Dept
My fellow employees at my job
Review from Sales Dept
What's going wrong and how can it be improved?
Close the store back down until proper safety measures can be practiced
Review from Sales Dept
Leadership needs to be changed. We need a fresh prospective that listens to the stores. We understand that we need to make money but there are a lot ways to do that. With these guys in place we are wasting time and market share.
Review from Sales Dept
The office views the company from the wrong direction. They need to start with what is best for the customers, then what is best for the sales people, then what is best for the store leadership and go out from there. Instead they force their corporate agenda on everyone in the stores.
Review from Sales Dept
Pay the people that keep the franchise in business like they matter so GC does not have a average turn around of 1 week to 2 months. VERY rarely does anybody last longer
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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