Health Care Service Corporation (HCSC) Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
Stressful, very stressful. I cringe when I walk in the door everyday.
Review from Operations Dept
What do you like best about the leadership team?
The get things done in a fast/urgent manner when issues are brought to their attention.
Review from Operations Dept
What does the leadership team need to get better at?
Listen to their employees. Show appreciation of all the work we do and not with a cheap turkey dinner and little trinkets from oriental trading company. They make 6 digit incomes and many of us barely get by.
Review from Operations Dept
Communication, pushing back on work that doesn’t be
Review from Operations Dept
What is the best part about your compensation package?
3 Diversity Days that can be used whenever since different religions celebrate different holidays
Review from Operations Dept
The amount of time off earned.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
A raise, more recognition, and appreciation not some cheap piece of paper award.
Review from Operations Dept
What are some of the best things about your team?
Supportive, encouraging, helpful, SMEs, experience d
Review from Operations Dept
how well we all work together.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Their work ethic, and the quality of the work they do.
Review from Operations Dept
We were not trained well. There is more drama than a soap opera. If you ask a question you get 3-4 different answers leaving you in utter confusion.
Review from Operations Dept
What is most positive about the culture and environment at your company?
We are a Diverse and Inclusive company
Review from Operations Dept
What needs to change to make the company culture better?
The tension is horrible. System issues often.Some units do not have an in-house Sup. The HR person is not even onsite she works from home.
Review from Operations Dept
What did you like most about the interview process?
I was giving a tour of the building and they answered all the question I asked. They gave me a follow up call the day they said they would reach out
Review from Operations Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Health Care Service Corporation (HCSC) yet.
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What makes you most happy at work?
Teammates, networking, looking for other opportunities
Review from Operations Dept
Im no longer on the phones and get to watch TV while auditing
Review from Operations Dept
What's going wrong and how can it be improved?
The workload for my department isn’t sustainable for the numb
Review from Operations Dept
There is no communication. Nobody cares. The sups are on calls all day long. They ding you for every little thing but no acknowledgement of the good things.
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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