Healthcare Services Group Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
I enjoyed my job but having to deal with the inconsistencies of the supervisor was overwhelming.
Review from Operations Dept
What do you like best about the leadership team?
I appreciated the communication that was passed down to us to keep us informed of company policies and changes.
Review from Operations Dept
Leadeship team are usually upbeat and positive when meeting at the facility level.
Review from Operations Dept
They really listen to us. Several of us front line staff members have submitted ideas that they have implemented in the company culture. They recognize us for a job well done.
Review from Operations Dept
What does the leadership team need to get better at?
I am not an employee I could not find a place to call or message . I will continue finding somone to tell even if I have to call the police. I have never seen that type of behavior towards an employee she can probably sue.
Review from Operations Dept
Improve communication, respect, fairness, and provide training to the leadership team. The leadership team that I've worked for is extremely unprofessional and could care less about the companies mission.
Review from Operations Dept
Organizing and communication. Most importantly skills and supplies
Review from Operations Dept
Paying employees what they earned because they never pay in full there are always hours missing & when you speak on it managers assure you will be paid but the next paycheck is even shorter & it's not just me getting short paychecks it's every single person that works for them
Review from Operations Dept
Praise the ones who work. Give them credit. Don't show favortism.
Review from Operations Dept
What is the best part about your compensation package?
There aren't any Compensation reviews of Healthcare Services Group yet.
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Why do you feel undervalued and what would make you feel better about your compensation?
Again I hope this reaches someone who can deal with that situation
Review from Operations Dept
Higher wage. Not given credit for the hard work. No respect.
Review from Operations Dept
I've been a part of this team for over 5 years and have never received a salary increase. I guess I got comfortable in my role, with the short commute, and with the staff at the rehab/nursing home.
Review from Operations Dept
Manager talks about her crew horribly on social media included. Lied to about covid 19 issues. I quit.
Review from Operations Dept
I feel undervalued because of the amount of overtime I put in as an account manager and was not compensated for it. I was paid salary but was expected to be there to cover any shifts or stay late to complete tasks without pay. My dedication and hard work were hardly recognized.
Review from Operations Dept
What are some of the best things about your team?
We get the job done no matter what we are lacking either it be leadership or supplies.
Review from Operations Dept
We all work together if anyone needs help there is always a co worker who's ready to jump in & help so things can go smoothly I can always depend on the team to give quality support & work ethic
Review from Operations Dept
As an account manager, I get to hand pick our team. I have total autonomy on who I will or will not hire.
Review from Operations Dept
We all work together and help each other when needed.
Review from Operations Dept
For the most part we all get along well
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
I meen one of them was crying after his yelling and berating ..
Review from Operations Dept
Do their jobs. And quit letting me do your work. And leaving me your work to do!
Review from Operations Dept
We need to equally carry the workload, and all have the same expectations for completing our duties.
Review from Operations Dept
Its ghetto and the gossip and favorites are played to leave work to buy tea or drinks for boss and her wife. Couples are allowed to work together.
Review from Operations Dept
There is too much drama in this workplace and not enough professionalism. Employees are more concerned about what everyone else is doing rather than doing their jobs. The company's standards for cleanliness and professionalism are rarely upheld.
Review from Operations Dept
What is most positive about the culture and environment at your company?
nothing Because the manager shows favortism
Review from Operations Dept
Unfortunately I can't think of anything at the moment.
Review from Operations Dept
Positive that i was allowed to walk out
Review from Operations Dept
I enjoyed doing the work but I took no part in the culture or envitonment
Review from Operations Dept
My co workers & the residents we cook for I love what I do
Review from Operations Dept
What needs to change to make the company culture better?
Employees need to be paid better for the work they are completing, compensated for the hours they put in, and rewarded for their hard work. Team members should be interviewed more thoroughly before hired on and should be held to a higher standard of professionalism.
Review from Operations Dept
Listen to the lowest paid employees and really put into effect their ideas.
Review from Operations Dept
Management, more hours and better staff hired in.
Review from Operations Dept
What did you like most about the interview process?
I interviewed with a different manager than what I am working for now.
Review from Operations Dept
How straight forward the process was.
Review from Operations Dept
Talking to the interviewer was pleasent
Review from Operations Dept
I got hired on the spot
Review from Operations Dept
I was able to meet face to face with the decision maker, no need to come back to speak with different groups for a hiring decision.
Review from Operations Dept
What would you improve about your company's interview process?
I got the information from a nurse at least what the name was to get this far.
Review from Operations Dept
It's been such a long time since I've had to do this, but the staff that get's hired quits shortly after due to them being sold something that is not true. Mostly they quit because, they are assigned more duties than what was said on their interview.
Review from Operations Dept
Could be better, more clear and direct.
Review from Operations Dept
What makes you most happy at work?
Taking care of the residents at the facility in which we contract for
Review from Operations Dept
When I leave for the day I feel good about what I gave gotten done
Review from Operations Dept
The environment and the residents.
Review from Operations Dept
What's going wrong and how can it be improved?
The manager is not doing his job and shows favoritism toward certain people.
Review from Operations Dept
Leadership needs to improve significantly, starting from our supervisors to managers, area managers etc... We need to be valued as people, teammates and dedicated workers to your company. Improve our benefits, provide us with some kind of compensation after working with you for a year.
Review from Operations Dept
Harassment and discrimination . Lack of pay and days being taken away
Review from Operations Dept
Unsafe. Hostile. Unappreciated..working off the clock.
Review from Operations Dept
This workplace tends to be toxic and drama-filled. Facilities are typically lacking staff and their current staff is overworked and not well paid.
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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