Hi-Rez Studios Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
What do you like best about the leadership team?
they are open, honest, and are always eager to help
Review from Customer Support Dept
Open minded, and non judgemental
Review from Customer Support Dept
I like that they are transparent about all the company's standings us such. Also, they ingratiate themselves into the company culture instead of always acting like higher-ups.
Review from Customer Support Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
Instant PTO and Benefits upon being hired full time
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I believe our positions should be paid a little bit more
Review from Customer Support Dept
What are some of the best things about your team?
They are helpful, we work well as a team.
Review from Customer Support Dept
The best, funny, all hardworking, we all get along
Review from Customer Support Dept
My team is feels very tight nit and I feel like that they are almost like family\.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
inclusiveness and how everyone is accepted
Review from Customer Support Dept
Relaxed, comfortable, inviting, friendly, fast
Review from Customer Support Dept
The culture of Hi-Rez definitely feels like it is accepting of all people regardless of race, gender, etc.
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Being able to listen to music and work at my own pace.
Review from Customer Support Dept
I get to help users with their account issues and get them back out there and playing our games.
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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