Iron Mountain Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
What do you like best about the leadership team?
That they are vested in me, both personally and professionally.
Review from Operations Dept
Goals are clear, and shared with the workforce.
Review from Operations Dept
Their focus on growth and excellence in service
Review from Operations Dept
They are trying to move things and to drive initiatives.
Review from Operations Dept
Ability to manage transformation and change for future.
Review from Operations Dept
What does the leadership team need to get better at?
Recognizing achievements...longevity, accomplishments such as maintaining a safe working environment. pay that increases when responsibilities increase.
Review from Operations Dept
honesty, integrity, ethics, employee appreciation
Review from Operations Dept
Treat their employees as people.
Review from Operations Dept
What is the best part about your compensation package?
Company provide benefit car for me.
Review from Operations Dept
Long term incentives are part of my compensation package
Review from Operations Dept
Ability to participate in bonus plans
Review from Operations Dept
Base salary and bonus which includes LTI
Review from Operations Dept
the performance evaluation and bonus program
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I have taken on extra duties but without extra pay.
Review from Operations Dept
A large pay increase would help.
Review from Operations Dept
Iron Mountain pays at the lower end of competitive salary ranges and has high expectations for output that make work/life balance challenging. Hiring the necessary amount of staff to do the actual work would make it easier to achieve the work/life balance that IM promotes.
Review from Operations Dept
There are discrepancies between payments. On the same role in diffrent contires you can have diffrent benefits as: Annual STI Plan percentage, or benefits as car, fule etc. The salaries are always behind the local market. Make the things fair as people talk inside the organization and also pay fair
Review from Operations Dept
Better Insurance than Aetna, go back to Cigna
Review from Operations Dept
What are some of the best things about your team?
friendly and helpful and almost always smiling.
Review from Operations Dept
Ease of conversation, relating ideas or suggestions. Willingness to work together for a common goal.
Review from Operations Dept
Highly driven to succeed and help Iron Mountain succeed, and they believe strongly that collaboration and teamwork result in better outcomes.
Review from Operations Dept
My team is a great one. We are moving mountains in order to have our customers pleased
Review from Operations Dept
They are motivated, friendly and supportive.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Sadly not all are aligned or work with me and my team - we need to be one team in order to ensure collectively we provide and delvier the best service to our customers
Review from Operations Dept
Precisam querer estar aqui, saber o motivo que os traz a levantar todos os dias. Querer entender o processo, as premissas básicas da
Review from Operations Dept
Try to work as a team
Review from Operations Dept
What is most positive about the culture and environment at your company?
Inclusion. Being a disabled person, the job were do here is perfect for someone with my disability. The company is very accomodating.
Review from Operations Dept
Willingness to work together for a common goal to succeed.
Review from Operations Dept
The company embraces diversity and strives to be a leader in hiring and promoting a broad range of people.
Review from Operations Dept
We have are own micro culture, we are a united team, we are finding solutions to all the challanges, we are celebrating success, we are chaning the organization
Review from Operations Dept
Divers and inclusive work environment. Positive and supportive culture.
Review from Operations Dept
What needs to change to make the company culture better?
Less burocracy in IT process
Review from Operations Dept
What did you like most about the interview process?
I could express my interest and my feelings.
Review from Operations Dept
What would you improve about your company's interview process?
They need to be more honest
Review from Operations Dept
What makes you most happy at work?
Everyone is pretty happy and friendly and helpful.
Review from Operations Dept
Completing tasks and assisting team members to succeed.
Review from Operations Dept
When I can complete a project or task and feel a sense of accomplishment, and when my team contributes to revenue growth.
Review from Operations Dept
To move the mountains, to find solutions for the most challanging issues, to see that we are making progress, the see that our customers and other teams are really appreciating our effort
Review from Operations Dept
Customer satisfaction and motivated team.
Review from Operations Dept
What's going wrong and how can it be improved?
The lack of co-worker support - most days feels like a battle as opposed to coming together to deliver the best services for our customers
Review from Operations Dept
The pace and expectations can be overwhelming some days. I just need a break and will get one soon!
Review from Operations Dept
iron mountain doesnt really enforce a customer 1st focus. districts graded by particular metrics don't allow for adjusted to clients needs on and off the field. the new territory service schedule implemented during covid and boxes being sold as "RFID" ready but not including RFID labels anymore.
Review from Operations Dept
The focus on one job function is overwhelming, especially when the team is asked to let other facets of our jobs fail so that one function remains the primary focus.
Review from Operations Dept
Clear strategy & stability. When i'm saying stability i'm refering more to a clear direction, the plans and changing so often with 180 degrees turn, until you don't understand anything anymore. The same with responsabilities now are on a team tomorrow to another then back to you
Review from Operations Dept
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