Lancer Worldwide Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Enriquecedora, una buena oportunidad de trabajo y desarrollo profesional
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Promueve el trabajo en equipo y los valores de la empresa, asi como el crecimiento y desarrollo profesional de los colaboladores.
Review from Customer Support Dept
estan siempre comprometidos con el equipo y con las metas del departamento
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I love the fresh ideas and motivation our Team is doing to move forward with our Company.
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They are goal oriented and strive for success.
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Engagement with the employees in the company
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What does the leadership team need to get better at?
A consideration for the short-staffed nature. Allow adequate rest breaks.
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What is the best part about your compensation package?
El ahorro personal y el ahorro de la empresa.
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el aumento en nuestro ahorro
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It is just a standard wage for the work done.
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My benefits are good. I wished we would have some kind of pension when we retire from Lancer. Hopefully that would be something to look at.
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Achieving all the goals to reach the compensation
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Why do you feel undervalued and what would make you feel better about your compensation?
I think very few people can do what I do at Lancer, I can come to work alone and run the company. Unload, prepare, invoice, load, answer customers on specific questions, send quotes, etc...
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I feel like I'm overlooked and underappreciated.
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What are some of the best things about your team?
todo los departamentos esta muy involucrados en todo y somos muy colaboradores
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We communicate and delegate tasks accordingly.
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My manager and I can talk and discuss any pending issues.
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We work well together. We have each other's back. We look out for one another. We are always eager to help each other.
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Longevity within our department, everyone lends a hand when needed
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What do your coworkers need to improve and how could you work together better?
Honest and open communication. Bring issues to the forefront instead of complaining about them.
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What is most positive about the culture and environment at your company?
El respeto a las personas y los recursos naturales.
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los eventos para la familia
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Can not think of anything.
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I have an understanding manager/supervisor
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Family oriented among the employees
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What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Poder ser parte activa del alcance de los objetivos de la organizacion.
Review from Customer Support Dept
Getting some PTO days or going home at the end of the day.
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I love what I do.
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Keeping the customer satisfied and getting their feedback
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el cada dia conocer mas acerca de todos los productos que ofrecemos
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What's going wrong and how can it be improved?
More staff members. Allow adequate breaks. Less micro-managing.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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