Love's Travel Stops & Country Stores Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Constantly learning new ways to improve.
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They try really hard but are having a hard time getting the right poeple for the job
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Eveyone treats each other as family
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take the time to visit the stores every 3 months
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They are all friendly and down to earth.
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What does the leadership team need to get better at?
There's not enough togetherness amongst the company or its employees.
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Everything, management knows about issues and dont do anything.
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Communication duty delegation time management
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What is the best part about your compensation package?
Have great benefit and vacation start right away
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401k match and health benifits
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low fees easy to use
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Get raises with each evaluation if you deserve them.
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Great pay and Benefits
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Why do you feel undervalued and what would make you feel better about your compensation?
If I wasnt the only person doing anything on any shift
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More money better work environment
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What are some of the best things about your team?
They help you when you ask for it
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Team work , positive, energetic
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Everyone does there part and helps each other
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everyone works together throughout the whole store
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They are great customer service oriented people
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What do your coworkers need to improve and how could you work together better?
If our current coworkers cared a little bit it wouldn't be so bad. But because the upper guys are rude and don't care about the business it shows in their actions at the store and the way they treat fellow employees..
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Do their jobs instead of nothing
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Stop removing the old use by date stickers and putting new one. If the use by date is up then throw it out
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Lazy because of unpaid and to much work not enough time
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What is most positive about the culture and environment at your company?
The upper management being hush about the concerns of others workers. The hassament they allowed. The workers that smoke Marijuana and the management knew just everything is ran wrong and you couldnt be someone to stand up for yourself because they aimmed to hush you
Review from Customer Support Dept
The great workers who work hard and the caring customers.
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Constant ways of improvement daily
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The customers are the best part
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Everyone treating each other as family
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What needs to change to make the company culture better?
Dont lie about the job just to get people hired on
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Fast paced customer service is expected
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What did you like most about the interview process?
Was interviewed at different loxaton
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It was simple and with my background they gave me a chance
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getting to know the company and its values
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I was hired on the spot didnt have to wait
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What would you improve about your company's interview process?
The interview process could be much better if you guys didn't lie and make the company seem better than it is to work for solid zero out of 10
Review from Customer Support Dept
What makes you most happy at work?
Making sure I complete all tasks help others that need help.. And customer service being involved with customers making them comfortable and happy I love being helpful
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Teamiwork and lots of productivity
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Seeing customers faces when you can succesfully help them
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What's going wrong and how can it be improved?
Honestly either close store 700 or fire every single person there
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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