Lumen (formerly CenturyLink) – love the work,but they are constantly threatening you with termination if You dont "make your numbers" which most times are caused by the inept tracking systems that are down most of the time. | Comparably

Lumen (formerly CenturyLink) – love the work,but they are constantly threatening you with termination if You dont "make your numbers" which most times are caused by the inept tracking systems that are down most of the time.

"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." read more
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love the work,but they are constantly threatening you with termination if You dont "make your numbers" which most times are caused by the inept tracking systems that are down most of the time.

What needs to change to make the company culture better?

Give us REAL training and support

What's going wrong and how can it be improved?

The company needs to focus on plant maint

What is the best part about your compensation package?

We are paid well for the work we do.

What are some of the best things about your team?

We help each other out.

What does the leadership team need to get better at?

Upper management needs to let us(The technicians) focus on helping the customer and ditch this ridiculous numbers scheme. We are not robots..

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