Lumen (formerly CenturyLink) – They do not care about front line workers, have not had a raise in 6 years even though I consistently score a 4 out of 5 at every review. I am told there are budget cuts and nobody is getting a raise while I read about the CEO and top brass taking home multiple millions each year. | Comparably

Lumen (formerly CenturyLink) – They do not care about front line workers, have not had a raise in 6 years even though I consistently score a 4 out of 5 at every review. I am told there are budget cuts and nobody is getting a raise while I read about the CEO and top brass taking home multiple millions each year.

"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." read more
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They do not care about front line workers, have not had a raise in 6 years even though I consistently score a 4 out of 5 at every review. I am told there are budget cuts and nobody is getting a raise while I read about the CEO and top brass taking home multiple millions each year.

What did you like most about the interview process?

I was told there were lots of opportunity

What needs to change to make the company culture better?

a new supervisor as well as manager, someone with experience and a degree in IT or Business would be great

What does the leadership team need to get better at?

Showing up to the office, in 5 plus years I have seen my executive team a total of 3 times. They work from home or other areas of the country and have never all been here at the same time.

What makes you most happy at work?

That is hard to pinpoint, I have applied for jobs above where I currently am trying to climb the ladder. I have applied roughly 45 times for various positions that are posted and have interviewed for nearly all of them, I have been turned down every time. I used to think moving up, now, nothing

Why do you feel undervalued and what would make you feel better about your compensation?

a raise, have not had a raise in over years. I am told that I already make more than my teammates, my teammates have great trust in me and have shown me their pay. Nearly all make between $10 and $15 per hour more than I do, I have a degree in Business management and feel highly undervalued.

What are some of the best things about your team?

The team talk to each other daily, however, our manager or Supervisor is never in the office as he works from home 28 out of 30 days a month. The team basically does what they want when they want, they get the job done and being an integral part of the IT world that's a very good thing for everyone

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