Day to day, interactions with my team are mostly positive. The real breakdown happens in communications with senior and executive leadership, especially when it comes to compensation, raises and giving longtime employees incentives for their years of service.

Lumen should value its employees more and invest in them, through training, benefits and better compensation. Raises should be given at least every 2 years, and employees should be consulted about their career goals and where they'd maybe like to advance through the company.

I haven't had a raise in 4 years, and meanwhile medical insurance has gotten significantly more expensive over that time. During the Pandemic we had remote work and flexible hours, but recently there has been a company wide effort to pull back on these practices.

While my perception of the company isn't great, I do value my teammates, and think they are very competent and professional. I think senior managers up to executive leadership are to blame for Lumens stagnant work culture, which rewards mediocrity and discourages people who want to advance.

There is so much talk about 'becoming a tech company', but the irony is that the company culture in no way resembles one. The Executive team wants the company stock to trade at a higher multiple, and thus they believe that by calling Lumen a tech company often enough, the market will agree.