Lumen (formerly CenturyLink) Claimed Company
"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." read more
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Lackluster direction and focus on customer experience.
What did you like most about the interview process?
That it was not an extended process.
What are some of the best things about your team?
Smaller teams are generally cohesive but lack executive guidance
What's going wrong and how can it be improved?
poor cusotmer support, only top 10 cusotmers vioces are heard.
Why do you feel undervalued and what would make you feel better about your compensation?
benifits are not aligned with similar sized companies and employyes are not incented to exceed or achieve.
What does the leadership team need to get better at?
Communicating and beingconsistent abotu corporate direction. Allways feels like a lot of behind the scenes missing information.
What needs to change to make the company culture better?
Executive leadership is ineffective at communicating to emplyees. contineus to leverage Chaos of pruchase and assimilation to grow.
Other Employee Reviews for Lumen (formerly CenturyLink)
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