Lumen (formerly CenturyLink) – Our techs are very knowledgeable | Comparably
"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." read more
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Our techs are very knowledgeable

What needs to change to make the company culture better?

Stop micromanaging and have some respect for the employee's that goes out and genuinely care and work harf

What does the leadership team need to get better at?

Leadership! Not dictatorship. Leading means leading by example. Not " do as I say, not as I do"

Why do you feel undervalued and what would make you feel better about your compensation?

Taking jobs away from other departments and making you now responsible for it. With fancy wording to make it seem part of your job with no extra pay for taking on said ( extra work). Also no respect for thr employee

What's going wrong and how can it be improved?

There is a complete disconnect between management and techs. It seems as if no one cares. Management does not care about what you have to say. constant outages. After being beaten up by the company techs then lose motivation so now the don't care just an endless cycle

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