Lumen (formerly CenturyLink) Claimed Company
"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." read more
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We need more caring execs who don’t cancel bonuses just so they keep theirs.
What does the leadership team need to get better at?
Focus on keeping the front line happier and the employees will in turn work harder for you.
What do your coworkers need to improve and how could you work together better?
My coworkers are great and we work well together as long as corporate keeps their noses out.
What needs to change to make the company culture better?
The company must focus on keeping the metrics in line with the type of calls the employees are working with
Why do you feel undervalued and what would make you feel better about your compensation?
Always being threatened to be fired causes immense stress when it comes to what brings in money for your family. The company should focus on making the metrics fit the calls we take.
Other Employee Reviews for Lumen (formerly CenturyLink)
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