Lumen (formerly CenturyLink) Claimed Company

"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." read more

EMPLOYEE PARTICIPANTS: 963

TOTAL RATINGS: 10415

CEO: Jeffrey Storey

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Make people feel like they matter more than numbers....it may not be true, but you do not have to make us feel like we are disposable.

What's going wrong and how can it be improved?

Processes are slow and company is slow to fix issues. Provisioning and Product are the worst I have seen....it's like Level3 took over CenturyLink and does not know how a Telco operates.

Other Employee Reviews for Lumen (formerly CenturyLink)

What do your coworkers need to improve and how could you work together better?

My colleagues are helpful & friendly. Mostly professional.
Team review from Customer Support Dept

What does the leadership team need to get better at?

Not enough experience/knowledge to meet challenges
Leadership review from IT Dept

What do you like best about the leadership team?

Decide on doing a few things, fund them appropriately and stick through to them.
Leadership review

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Lumen (formerly CenturyLink) – Make people feel like they matter more than numbers....it may not be true, but you do not have to make us feel like we are disposable.

Make people feel like they matter more than numbers....it may not be true, but you do not have to make us feel like we are disposable.

Other Employee Reviews for Lumen (formerly CenturyLink)

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