Lumen (formerly CenturyLink) Claimed Company
"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." read more
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Worst work experience I have ever had. I would never recommend working there, not even to my worst enemy. The people in my office were good, but the overall organizational structure was dysfunctional at best. Nobody knows what they're doing. Moreover, I had strong apprehensions about their ethics.
What did you like most about the interview process?
Again, good people. So the conversations were seemless.
What are some of the best things about your team?
The people in my office were good, overall. But the team aspect was really missing.
Why do you feel undervalued and what would make you feel better about your compensation?
30% of my AFTER-TAX salary went to a USELESS insurance policy. Every role I've ever been offered before or since CenturyLink/Lumen has offered a salary of at LEAST $20,000 more.
What needs to change to make the company culture better?
CenturyLink has a longstanding history of bad business decisions, poor financial decisions, and low employee satisfaction (regardless of the surveys you use to kid yourself into believing otherwise). Get it together. And good riddance.
What's going wrong and how can it be improved?
Customers constantly complain about a very fair point - they are always promised things that cannot be fulfilled (management does this constantly just to secure a contract). customer overall have expressed discontentment with the lack of organization and ownership of different project aspects.
What does the leadership team need to get better at?
Don't promise customers what you can't provide. You underpay your employees, grossly. You show no consistency on anything. Notice that you have almost NO young people working there; you aren't giving them a career they can feel REMOTELY excited about.
Other Employee Reviews for Lumen (formerly CenturyLink)
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