Lyft Drivers Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
Review from Operations Dept
Review from Operations Dept
What do you like best about the leadership team?
You are your own contractor so there are no bosses or employees on your team.
Review from Operations Dept
They allow us to be our own boss
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Left gets back to you really quickly when you contact them for support. It makes the job much easier, and it also makes me feel a bit at ease knowing my problem will be resolved quickly.
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Responsiveness, customer service, feedback procedures
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Attentive to needs of employees
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What does the leadership team need to get better at?
Share more rewards and take less bonus for themselves
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Paying the people who are doing the actual work.
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Taking care of its driver's and paying us correctly
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drivers have no access to leadership
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Better options for drivers regarding car maintenance.
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What is the best part about your compensation package?
We can get paid instantly
Review from Operations Dept
Flexible easy schedule i can control
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It is fair pay for work that is performed and is paid on time.
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The money is always a bonus.
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Daily payouts and quick deposits
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Why do you feel undervalued and what would make you feel better about your compensation?
Very little on the bottom
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30-40% pay increase across the board
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Because I am undervalued and they dont care
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No benefits, no insurance. No compensation on the wear and mileage of the vehicle
Review from Operations Dept
Stock, equity offers, benefits, health care, 401k options
Review from Operations Dept
What are some of the best things about your team?
We all suffer and share in the grief
Review from Operations Dept
when i do have the pleasure of meeting another driver, they are always really friendly and enjoy sharing our driving experiences
Review from Operations Dept
The opportunity to have the income
Review from Operations Dept
When it comes to figuring out how to do taxes, there is a decent online webinar.
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There is no drama, just work. All communication via electronic platform.
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What do your coworkers need to improve and how could you work together better?
Better meetings . They treat everyone as they if they are robots and not human beings
Review from Operations Dept
There are no meetings through this company.
Review from Operations Dept
Not applicable as drivers are deemed self-employed, independent contractors
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We don't really have any meetings.
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I have no co workers
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What is most positive about the culture and environment at your company?
The free coffee and pastries
Review from Operations Dept
its people oriented and everyone is proactive about problem solving and meeting needs
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You make your own hours and can choose when you work.
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They allow us to do our own thing
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Feedback procedures for drivers through app
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What needs to change to make the company culture better?
Tell the customers to be more courteous. This is our personal vehicle not public transportation
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Less workers , too slow! Not enough work
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More gaurenteed hours, or keep your higher rated drivers in prime time.
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What did you like most about the interview process?
The fake smile and fake banter
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it was completely on the phone
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Not having an interview at all.
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I did not have to do an in person interview
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There wasnt any interview at all
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What would you improve about your company's interview process?
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What makes you most happy at work?
good experiences with my assengers
Review from Operations Dept
People places and things pay
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Making money and my own schedule.
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The fact that I make money makes me happy.
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I am by myself doing my own thing i can work when i want
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What's going wrong and how can it be improved?
Take care of the individual drivers who pay for gas and make way less than corporate for each ride
Review from Operations Dept
Very low pay hike customers are paying a premium for my services. Lyft keeps much more than their fair share.
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Not enough clients too many drivers
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No room for advancement, no real benefits
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The company switches passengers on us without giving full notice. Sound issues with the app.
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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