Matterport Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
I don't know much about them, I can't speak to it yet. They seem friendly.
Review from Customer Support Dept
Good communication with clear expectations
Review from Customer Support Dept
There is a lot of open communication
Review from Customer Support Dept
Their openness to listen to constructive and positive feedback
Review from Customer Support Dept
Unlike other companies, it feels like they are trying to figure out and work towards a better work-life balance.
Review from Customer Support Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
The best part is the pay and bonuses.
Review from Customer Support Dept
Not monthly charges for coverage
Review from Customer Support Dept
Our PTO and wellness benefits
Review from Customer Support Dept
Our Medical Insurance Premiums are covered.
Review from Customer Support Dept
My insurance provider they picked has been really good about covering gender transitioning costs so far.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Workload/Type of work does equate to current pay. Feel appreciated in every other sense other than pay.
Review from Customer Support Dept
Have more work and responsibility than my peers but paid the same.
Review from Customer Support Dept
What are some of the best things about your team?
My team is just 2 people, me and my manager. I can't speak to what's "best" about us yet.
Review from Customer Support Dept
They are very good at work
Review from Customer Support Dept
We have great brainstorming sessions on how we can improve
Review from Customer Support Dept
How easily we get along. We cheer each other on.
Review from Customer Support Dept
My team cares about each other. Not just on a coworker level, but personally. We laugh and bond over what we do in our spare time. And we'll also jump to help each other achieve our work goals.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
So far, everyone is incredibly friendly.
Review from Customer Support Dept
Enjoy the people and all of the conversations. Everyone is open minded
Review from Customer Support Dept
Working from home is pretty great
Review from Customer Support Dept
Everyone is laidback and vet accepting
Review from Customer Support Dept
The acceptance of LGBTQ+, particularly acceptance of transgender women in the culture.
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
I liked that the interview process was quick and easy, and didn't drag out for months.
Review from Customer Support Dept
structured and productive interview process.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
I love what I do.
Review from Customer Support Dept
Completing tasks in a reasonable time and efficient manner
Review from Customer Support Dept
Wokring from home is definitely key.
Review from Customer Support Dept
Providing a client the products and services needed to be successful
Review from Customer Support Dept
Being left to my own devices and allowed to work on more technical critical thinking issues where there isn't heavy time constraints.
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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