Namely Customer Success Department Employee Reviews | Comparably
Namely Claimed Company
Distinguished by its intense commitment to diversity, equity, and inclusion, HR technology leader Namely is an employer of choice that helps mid-sized employers and their employees thrive. Delivering and streamlining the complexities of recruiting, onboarding, time & attendance, performance management, benefits administration, compliance, payroll and analytics from a single platform, Namely also offers Managed Payroll and Benefits services. The company further differentiates the client experience through personalized service and easy-to-use applications. read more
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EMPLOYEE
PARTICIPANTS
214
TOTAL
RATINGS
5999

Namely Customer Success Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

The team is highly-intelligent, motivated, and committed to my personal development as well as Namely's long term goals.

Review from Customer Success Dept

Its a great team and everyone strongly believes in the work their doing.

Review from Customer Success Dept

Their openness to moving to a 4 day work week.

Review from Customer Success Dept

transparent, feels like i can reach out to them at any moment, feels like they value each individual's comments and thoughts

Review from Customer Success Dept

They're super approachable and very open. I don't feel like there's a hierarchy or separation between us- we're all just working together to make the company the best we can.

Review from Customer Success Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Namely yet.
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What is the best part about your compensation package?

Compensation Reviews

The best part is the maternity leave. The amount of comfort and peace it gives me as a career-driven woman is the most valuable and impactful thing I could hope for from a company.

Review from Customer Success Dept

We have fantastic health benefits!

Review from Customer Success Dept

My salary is resonable and fair

Review from Customer Success Dept

Unlimited PTO, amazing low-cost benefits, lots of additional perks (discounted tickets, health/wellness, mental health care included)

Review from Customer Success Dept

100% EE paid Healthcare coverage

Review from Customer Success Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

The amount of work we do and the merit increase we get YoY doesn't seem that competitive at this level. Not as many opportunities to rise or go different paths

Review from Customer Success Dept

Not enough for complexity of what I do in the area I live in

Review from Customer Success Dept

If pay was more aligned with market rates.

Review from Customer Success Dept

What are some of the best things about your team?

Team Reviews

Everybody is aligned on the same goals.

Review from Customer Success Dept

Everyones willingness to help each other

Review from Customer Success Dept

We have a lot of fun together while working towards our collective goals.

Review from Customer Success Dept

Friendly, personable, really authentic and honest but hard workers and will help out as much as they can. 90% go the extra mile for their coworkers

Review from Customer Success Dept

We are ALWAYS willing to help each other out and share knowledge- you're never feeling like you're on your own!

Review from Customer Success Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Namely yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

Most people are positive and make the work day very enjoyable

Review from Customer Success Dept

I am not sure yet

Review from Customer Success Dept

Laid back, feel like you have a support or answer somewhere, some decently cool perks, being remote is a huge plus

Review from Customer Success Dept

Even though we're all remote, it seems like a cohesive team. There are opportunities to connect, whether personally or professionally. For example, the remote employees are participating in a "Hot Ones" hot sauce challenge later this month- can't wait to see that!

Review from Customer Success Dept

They like to have everyone feel inclusive

Review from Customer Success Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Namely yet.
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What did you like most about the interview process?

Interviews Reviews

There aren't any Interviews reviews of Namely yet.
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What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Namely yet.
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What makes you most happy at work?

Outlook Reviews

Building relationships with our clients!

Review from Customer Success Dept

Watching other women lead and challenge the standards of work life balance.

Review from Customer Success Dept

When I solve a problem for a client

Review from Customer Success Dept

Knowing that my work with clients is helping to improve Namely as a company overall.

Review from Customer Success Dept

Every day is different; working from home!

Review from Customer Success Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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