National Veterinary Associates Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
been with this company 4.5 years and it still feels like the right fit.
Review from Customer Success Dept
What do you like best about the leadership team?
Fair company that is slowly increasing its Canadian presence. Benefits are slow to increase but they are working on it. They do allow hospitals to run as they were before acquisition.
Review from Customer Success Dept
What does the leadership team need to get better at?
There is no support from upper management. No ability for the team on the floor working everyday to move forward with improved client and patient care, supporting technical staff and unhealthy doctor schedules.
Review from Customer Success Dept
What is the best part about your compensation package?
Support for mental health is a benefit for any veterinary team member.
Review from Customer Success Dept
I use my benefits...great that we have 100% coverage for up to $500 per service.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of National Veterinary Associates yet.
Be the first to contribute a review.
What are some of the best things about your team?
dedicated, caring, hardworking, compassionate and focused.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
There are no staff meetings. There needs to be a complete overhaul of the work situation so that each employee knows exactly what their role is and also is not.
Review from Customer Success Dept
Hiring incompetent technical staff and offering little to zero training. Training programs and hired cvt should be required for all hospitals.
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
forward thinking, inclusiveness, idea sharing.
Review from Customer Success Dept
What needs to change to make the company culture better?
Better management and leadership teams. Better examples from management of work ethics and patient care.
Review from Customer Success Dept
What did you like most about the interview process?
The general manager was pleasant and knows what she is doing
Review from Customer Success Dept
I was hired prior to NVA takeover
Review from Customer Success Dept
the ability to grow through case studies
Review from Customer Success Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of National Veterinary Associates yet.
Be the first to contribute a review.
What makes you most happy at work?
helping everyone do a great job and create a solid client experience.
Review from Customer Success Dept
What's going wrong and how can it be improved?
There needs to be direct oversight by an impartial HR representative to discern what repercussions should be taken to ensure that everyone knows and remains in their place.
Review from Customer Success Dept
Poor management, no support, this can be improved by more hand on training and hiring a medical director.
Review from Customer Success Dept
What do you like best about your company?
There aren't any Outlook reviews of National Veterinary Associates yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of National Veterinary Associates yet.
Be the first to contribute a review.