
interacting with customers and when they say thank you for helping me today.
Our store does not follow the Nordstrom values with the current store manager. Ineffective at best.
By allowing co-workers who don't do the right thing keep working then it destroys the morale of the co-workers doing above and beyond.
Leadership starts at the top with the store manager and trickles down from there. Weak store manager leads to a weak executive team.