At Nordstrom, our goal is to provide outstanding service every day, one customer at a time."" Further focus is provided to Nordstrom employees at all levels with this Nordstrom goal, which is also a management mission. ""We work hard to make decisions in the best interest of our customers and those serving them."" read more
Very turbulent... I think many of the down pyramid people left this place in cruise control so long, its taking us years to clean it up. We cycle through CTOs every couple years, ranging from technically incompetent, to reckless, to extremely caustic. Its caused alot of whiplash and cronyism.
What do you like best about the leadership team?
The desire to do right by the customer.
What makes you most happy at work?
Being able to blow off steam with some of my peers.
What would you improve about your company's interview process?
Reduce the number of sessions in the interview, have clear focus on each interview loop, hire for the Nordstrom bar not team bar.
What are some of the best things about your team?
Team is diverse, playful, but also hard working. We recognize the parts of Nordstrom that don't work, and have created a sub culture of internal snarkiness but desire to make things better that helps keep us going.
Why do you feel undervalued and what would make you feel better about your compensation?
In technology, the market has heated up and Nordstrom fails to keep pace with the comp of my peers at other places. Its sadly creating an environment where the good employees have to leave to be comped fairly.
What needs to change to make the company culture better?
Too many autocratic decisions being forced down without understand capacity and capabilities of teams. Removing the SVPs that are wreckless and cause more damage in the pursuit of their personal bonuses. Recognize people for the good work they do, not the impressions of how people feel about them.
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