At Nordstrom, our goal is to provide outstanding service every day, one customer at a time."" Further focus is provided to Nordstrom employees at all levels with this Nordstrom goal, which is also a management mission. ""We work hard to make decisions in the best interest of our customers and those serving them."" read more
They focus on grooming associates into leadership without any outside influence to bring new perspectives which allows company rot to permeate.
What needs to change to make the company culture better?
More training, more leadership, more emphasis on service, more equality.
What would you improve about your company's interview process?
They lied to me about hours and accommodations for my disability.
What's going wrong and how can it be improved?
Stop trying to be a Rack. Start trying to be a store people trust.
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