At Nordstrom, our goal is to provide outstanding service every day, one customer at a time."" Further focus is provided to Nordstrom employees at all levels with this Nordstrom goal, which is also a management mission. ""We work hard to make decisions in the best interest of our customers and those serving them."" read more
Higher commission rates. Returns should only hit us for 30 days
What's going wrong and how can it be improved?
Leadership. They are negative to most everyone I work with
What needs to change to make the company culture better?
Moral is low. Turn over is high. We need good leadership
What do your coworkers need to improve and how could you work together better?
There are just a couple that are not professional but most are very easy to work with.
What does the leadership team need to get better at?
They are not trained well and uneducated. They are so concerned about themselves and being very friendly with their upper management.
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