At Nordstrom, our goal is to provide outstanding service every day, one customer at a time."" Further focus is provided to Nordstrom employees at all levels with this Nordstrom goal, which is also a management mission. ""We work hard to make decisions in the best interest of our customers and those serving them."" read more
Actually figuring out what brings the customer into our store and making sure no one leaves empty handed.
What does the leadership team need to get better at?
Less micromanaging. If you don't trust them to do the job, why give it to them in the first place?
What's going wrong and how can it be improved?
minimize the number of clearance sales and singles will decrease. Racking depts. together would save us time & make inventory more accurate
Why do you feel undervalued and what would make you feel better about your compensation?
Having to meet a sales per hour goal while still maintaing the department can be challenging especially when we don't have enough adms
What needs to change to make the company culture better?
Rallies in the morning are annoying and rarely helpful. More contests with gratis or gift cards involved will make people want to stay
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