Nordstrom – Department management needs to care and be engaged. | Comparably
At Nordstrom, our goal is to provide outstanding service every day, one customer at a time."" Further focus is provided to Nordstrom employees at all levels with this Nordstrom goal, which is also a management mission. ""We work hard to make decisions in the best interest of our customers and those serving them."" read more
EMPLOYEE
PARTICIPANTS
1420
TOTAL
RATINGS
12670

Department management needs to care and be engaged.

What is the best part about your compensation package?

Commission rate estimate s fair and not recoverable month to month

What do your coworkers need to improve and how could you work together better?

We desperately need department meetings- at least once per quarter. We have none and resentments bloom when not diffused

What's going wrong and how can it be improved?

Overall corporate direction is positive and encouraging. Specific department and regional needs are neglected and it is frustrating. Challenging retail climate that could be better with local specific focus

What does the leadership team need to get better at?

At the local level the department manager is not interested in the business. Employees care more than management. Culture has deteriorated. I appreciate Nordstrom culture , but this s specifically is unhealthy

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