At Nordstrom, our goal is to provide outstanding service every day, one customer at a time."" Further focus is provided to Nordstrom employees at all levels with this Nordstrom goal, which is also a management mission. ""We work hard to make decisions in the best interest of our customers and those serving them."" read more
Better training and hiring best talent
What's going wrong and how can it be improved?
New leadership or train for change
What does the leadership team need to get better at?
Treat people fairly and lead by example.
What do your coworkers need to improve and how could you work together better?
Stop covering up opportunities and make own decisions
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