At Nordstrom, our goal is to provide outstanding service every day, one customer at a time."" Further focus is provided to Nordstrom employees at all levels with this Nordstrom goal, which is also a management mission. ""We work hard to make decisions in the best interest of our customers and those serving them."" read more
My customers who I consider my friends, my peers.
What does the leadership team need to get better at?
Store manager needs to learn how to listen instead of thinking about what she is going to say next.
What is most positive about the culture and environment at your company?
Most of my peers and myself remain positive and find new ways to be effective with the ever changing retail landscape.
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