At Nordstrom, our goal is to provide outstanding service every day, one customer at a time."" Further focus is provided to Nordstrom employees at all levels with this Nordstrom goal, which is also a management mission. ""We work hard to make decisions in the best interest of our customers and those serving them."" read more
Positive. As with any company Nordstrom can improve but overall they are a quality place to work.
What did you like most about the interview process?
It’s a solid process Nordstrom seems to hire mainly good people who are artistic and free thinkers.
What's going wrong and how can it be improved?
Keep focus on employees. Take employee feedback and HR mtings about management more seriously with more sense of urgency. You loose a lot of good employees in a year. Have store leasions that come from a “cooperate” level and audit management, especially if there r complaints(workingmainlyregionally
What are some of the best things about your team?
Most of my team members were amazing when the management was stable. After a Cosmetic manager change, the entire staff changed. The new manager was not enjoyable to work for and it directly trickled down to sales and eventually the customer service. Management treated people as replaceable.
What do you like best about the leadership team?
I worked for Nordstrom for many years and do not work there anymore. I cannot day enough good things about Blake, Eric and whole whole Nordstrom family. I did not always have good direct leaders but these people were always eventually removed from their positions. I will always love Nordstrom.
What is most positive about the culture and environment at your company?
The environment is good especially if you are lucky enough to work in a store with good HR and good management. I hope that Nordstrom continues to put effort into their employees. As a customer I appreciate familiarity and I feel it’s speaks badly on the leadership if their is an abundance of turno
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