Nordstrom – They claim it is upside-down pyramid, but not true at all. They love you to go above and beyond, especially when you are the only one there to do it, but offend one customer & they want to know why you are overstepping your bounds. It is VERY political there. Who you know is very important. | Comparably

Nordstrom – They claim it is upside-down pyramid, but not true at all. They love you to go above and beyond, especially when you are the only one there to do it, but offend one customer & they want to know why you are overstepping your bounds. It is VERY political there. Who you know is very important.

At Nordstrom, our goal is to provide outstanding service every day, one customer at a time."" Further focus is provided to Nordstrom employees at all levels with this Nordstrom goal, which is also a management mission. ""We work hard to make decisions in the best interest of our customers and those serving them."" read more
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They claim it is upside-down pyramid, but not true at all. They love you to go above and beyond, especially when you are the only one there to do it, but offend one customer & they want to know why you are overstepping your bounds. It is VERY political there. Who you know is very important.

What makes you most happy at work?

Talking to my friends that work there.

What do you like best about the leadership team?

Some try to be nice.

What are some of the best things about your team?

We are like family. We care about one another.

What did you like most about the interview process?

The interviewers are usually nice.

What is most positive about the culture and environment at your company?

They say that it is an upside-down pyramid, but so far from the truth. They are at least big on giving public praise.

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