Novant Health CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Comprehensive, saving money, Diligent, pay, opportunity
Review from Customer Support Dept
They are prompt for meetings. They show up for work and visit the units occasionally
Review from Customer Support Dept
They are invested in making sure Novant is top in its field
Review from Customer Support Dept
They leave me alone and trust me to do my job
Review from Customer Support Dept
They truly listen to your concerns and want you to enjoy your job.
Review from Customer Support Dept
What does the leadership team need to get better at?
Its always about the money. Never about the patient. Lazy clinical staff, untrained support staff, and FILTHY conditions. I work here, but will never bring my family here. Fresh new President seems nice, but the remaining leaders are out of touch!
Review from Customer Support Dept
communication and listening to the employees, for this to be a magnet hospital, they don't listen to the nurses or the nursing staff.
Review from Customer Support Dept
What is the best part about your compensation package?
Really good health benefits with lower then average out of pocket and large directory of providers
Review from Customer Support Dept
We get rewarded for using Novant facilities
Review from Customer Support Dept
Great medical coverage, 6% matching for the 401K
Review from Customer Support Dept
Bonuses every year and opportunity to earn more with clinical ladder
Review from Customer Support Dept
Paid time off and availability to use for any purpose
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I'm compensated accordingly, but feel others are not.
Review from Customer Support Dept
It’s not about the money for me, but I recognize many of my peers working multiple jobs and I find it affects their compassion, so maybe some monthly ince
Review from Customer Support Dept
Higher pay rate and cheaper bebefits
Review from Customer Support Dept
What are some of the best things about your team?
Compatible, hard working, friendly, patient care they provide
Review from Customer Support Dept
Ability to share in the care of the patient
Review from Customer Support Dept
We all enjoy what we do and mostly get along. We just don't have any support from the top.
Review from Customer Support Dept
The best things about my team is their willingness to be available to support each other.
Review from Customer Support Dept
We work well together under chaos to get things done
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Novant Health yet.
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What is most positive about the culture and environment at your company?
The attractive office and local surroundings
Review from Customer Support Dept
The team that I am on. Very welcoming and concerned.
Review from Customer Support Dept
My coworkers and the care we give our patients
Review from Customer Support Dept
We have fun while working
Review from Customer Support Dept
the team I work with.
Review from Customer Support Dept
What needs to change to make the company culture better?
The North Carolina people to realize that there are hospitals and other that would like to be acknowledged as part of the Novant Health "family" company
Review from Customer Support Dept
If you want happy patients, you need happy employees. Less punitive communication will help boost morale.
Review from Customer Support Dept
What did you like most about the interview process?
Asked me to be comfortable and offered coffee
Review from Customer Support Dept
The manager was very friendly and very positive. She acknowledge my resume and experience and then we sat back and she told me about the company, the expectations and such. Then she asked about my expectations
Review from Customer Support Dept
direct and to the point. very friendly HR department
Review from Customer Support Dept
Transparent. It was what one expects from an interview.
Review from Customer Support Dept
It was fairly straightforward, not too difficult
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Novant Health yet.
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What makes you most happy at work?
Taking care of my elderly and/or disabled
Review from Customer Support Dept
The ability to make the patient comfortable and safe.
Review from Customer Support Dept
Having the opportunity to provide care to those in need while working within a organization who’s goal is to provide re
Review from Customer Support Dept
Having a strong team to work with that day
Review from Customer Support Dept
My coworker and how well we get along and do a great job, plus the patients I get to work with
Review from Customer Support Dept
What's going wrong and how can it be improved?
Leadership needs a change. Contract companies in support services are horrible and should be changed. Food is overpriced and not very tasty.
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of Novant Health yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Novant Health yet.
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