Optima Tax Relief Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
What do you like best about the leadership team?
Everyone brings distinct skills to the team, and they all trust one another to get the job done.
Review from Operations Dept
That I know what to expect to be an excellent employee, that I receive fair and constructive feedback.
Review from Operations Dept
They lead by example, and really care about us!
Review from Operations Dept
New leaders are very attentive to the teams needs and spending more time to listen and collaborate on ideas to help the team.
Review from Operations Dept
They are very involved in the company events.
Review from Operations Dept
What does the leadership team need to get better at?
understanding that sometimes their is not a solution for everything, and knowing that if the employee is pursing to complete said goal; should be sufficient.
Review from Operations Dept
What is the best part about your compensation package?
Insurance Benefits, 401k and Vacation Time Off
Review from Operations Dept
It don't us it at this time
Review from Operations Dept
It is very clear what is required to qualify for a raise during the annual review
Review from Operations Dept
Paid time off and special selection day paid off time
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel like the Summary team deserves a raise, we are doing multiple things now not just summary cases and have not had a raise in a while. Also our commission has been cut in half since the last time it was adjusted.
Review from Operations Dept
It's clear that we do a lot of work that doesn't match the pay we receive. It isn't worth the stress and pressure we're put under at times, it feels like we're being taken advantage of because no one is saying anything or taking the issue seriously. We settle for the bare minimum to avoid conflict.
Review from Operations Dept
I feel with the work we do I should be pay a bit more than minimum wage.
Review from Operations Dept
A lot of promotion that does not seems to make sense. I feel I have more experience and capabilities, and was not given the opty or was aware it was available. Being bilingual puts me at a disatvantage, my capabilities surpass the language barerier. I wish I had more opportunity to show my worth.
Review from Operations Dept
I think working her for a short period of time and getting paid the amount I am. It isn't good enough makes me doubt why I am here or why am I going above and beyond?
Review from Operations Dept
What are some of the best things about your team?
Everyone's different personalities. When we get together we have such a great time! I miss them all.
Review from Operations Dept
Unfortunately, I have only interacted with a few team members through chat, but with that being said, everyone seems very kind and very helpful. Being able to work as a team even if it's not "face to face" is important for production, even if it's thrived by commission, WE are a TEAM.
Review from Operations Dept
Everyone is super supportive and caring.
Review from Operations Dept
We are all team players.
Review from Operations Dept
value, trust,diverse, appreciate and respect.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Optima Tax Relief yet.
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What is most positive about the culture and environment at your company?
Everyone is open minded, courteous and respectful.
Review from Operations Dept
diverse, friendly, energetic, uplifting, supportive
Review from Operations Dept
Being consistent with helping at all times.
Review from Operations Dept
The people are very friendly
Review from Operations Dept
the culture circles that are provided
Review from Operations Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Optima Tax Relief yet.
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What did you like most about the interview process?
There aren't any Interviews reviews of Optima Tax Relief yet.
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What would you improve about your company's interview process?
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What makes you most happy at work?
When an IRS agent who is helpful answers the phone.
Review from Operations Dept
Resolving tickets and making my leaders proud whenever I can. As well as talking to coworkers I enjoy seeing.
Review from Operations Dept
General positive vibes from colleagues.
Review from Operations Dept
Seeing my co workers happy.
Review from Operations Dept
The team, interactive, support, learning, positive
Review from Operations Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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