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Start caring about your employees. It's a culture of finger pointing and failure. No marketing to generate pipeline for sales.
What's going wrong and how can it be improved?
Products offer little value. Zero post sales support. CSMs are only for large accounts and even those resources are off shore. Support completely useless with no accountability to meet SLAs.
Why do you feel undervalued and what would make you feel better about your compensation?
Only way to get promotions is via a dive and save, which they stopped doing over the last 4 years. Unwilling to pay market value in sales, yet face constant attrition to the competition. Haven't been offered additional equity since joining over 10 years ago.
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