People.ai Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
It fast paced, customer focused, demanding excellence and growing quickly. Loving all of it!
Review from Customer Support Dept
Review from Customer Support Dept
Amazing place to work, very strong product and value proposition.
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What do you like best about the leadership team?
Very experienced and focused. Intentional about building and developing a team for the long run.
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They are transparent, provide a clear vision for where we are going, and do so with enthusiasm and excitement
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Transparent, Visionary, Drive Excellence, Encourage Work Life Balance
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people- oriented environment and relations
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Our leadership team is exceptionally transparent and open to the team's feedback. Very high energy team that makes you feel good to work hard for.
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What does the leadership team need to get better at?
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What is the best part about your compensation package?
Competitive salary and ever improving benefits.
Review from Customer Support Dept
The health benefits and equity
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Equity - having a stake in the game is exciting as we are rapidly growing
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It was negotiated very transparently with all cards on the table. No games.
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good enough in compare to similar
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Why do you feel undervalued and what would make you feel better about your compensation?
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What are some of the best things about your team?
Completely focused on the task, willing to help and provide feedback, and not focused on internal politics.
Review from Customer Support Dept
The diverse skill set allows us to play off of each others strengths
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The diverse array of backgrounds and experience - there is someone on the team that can solve any problem that comes up.
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Driven, Customer Focused, Fun and Energetic
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Transparency, intellectual curiosity, dedication, and rigor.
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What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Despite the speed, the team is invested in each other and developing relationships.
Review from Customer Support Dept
Friendly, accepting environment where everyone is kind to one another no matter how much everyone has been working
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Great Values, Good mix of celebration and hard work, lots of success, unique value proposition
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Everyone is success-driven but not cutthroat and competitive with one another. We all strive for a common goal rather than trying to best one another.
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We make each other laugh every day, never fails. We have a good time together but know when to focus on getting things done.
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
Very fast and not a lot of time waiting around for feedback.
Review from Customer Support Dept
I was able to sit down with the CEO even though my position is very junior
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It is super thorough and designed to ensure it's a match for both parties.
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It was quick, albeit intensive. I didn't find myself waiting weeks for the next step.
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People are very authentic in the interview setting and give accurate views of the current state and what we need to work on.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Having the ability to problem solve in my own unique way, autonomy
Review from Customer Support Dept
Getting recognized for hard work
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Solving problems / building something great
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The team, the problems we solve, the insights we provide, the fun we have
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Seeing people get recognition for the hard work they do.
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What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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