Performant Healthcare Solutions Operations Department Employee Reviews | Comparably
Performant Healthcare Solutions is a leading independent provider of technology-enabled audit, recovery, and analytics services in the United States with a focus in the healthcare payment integrity industry. Performant works with healthcare payers through claims auditing and eligibility (coordination of benefits)-based services to identify improper payments. Our commercial health plan clients include national and regional payers that represent more than 100 million covered lives across commercial, Medicare, and Medicaid lines of business. Performant also supports numerous engagements with the Centers for Medicare & Medicaid Services, including multiple Recovery Audit Contractor contracts and the Medicare Secondary Payer Commercial Repayment Center contract, as well as a contract with the US Department of Health and Human Services, Office of the Inspector General for complex claim review nationwide. We also feature a call center to serve clients with complex consumer engagement needs. read more
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EMPLOYEE
PARTICIPANTS
142
TOTAL
RATINGS
4077

Performant Healthcare Solutions Operations Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Doing their best to keep us in formed on changes happening in the organization.

Review from Operations Dept

Good high-level feedback on how the company is doing

Review from Operations Dept

They are very accessible and willing to help when needed.

Review from Operations Dept

Our leadership team for home health is the best leadership I have ever had. They are more than helpful, they help you understand better. They are the best!

Review from Operations Dept

Their Transparency and the autonomy they give me to make decisions.

Review from Operations Dept

What does the leadership team need to get better at?

Leadership Reviews

Communicating and work as a team include employees in decisions rather than just telling employees and not taking in consideration our opinion and feedback

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

Cheaper deductibles, no prior authorizations required.

Review from Operations Dept

Comprehensive coverage at fair rates

Review from Operations Dept

Yearly compensation to full time employees

Review from Operations Dept

Offers essentials (Health, Dental, Vision, etc.)

Review from Operations Dept

Quarterly bonus and low cost for medical benefits.

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Equal pay across the board for positions or more based on experience.

Review from Operations Dept

Inflation has decreased my effective compensation. A cost of living adjustment would make me feel somewhat better. A raise on top of that, commensurate with my increased level of contribution since my last salary assessment would make me feel a lot better.

Review from Operations Dept

I have unique expertise, extensive knowledge and expertise of our business, span of control, and contributions to where we are today in the market place, I've held the same job title for about 8 years, newly hired staff is quickly promoting to the same level as I.

Review from Operations Dept

I believe from my knowledge and task; I should be able to get a little bit more compensation.

Review from Operations Dept

The pay is not personally reasonable for the amount of experience and senority I have with the company

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

They are very communicative and always willing to help each other.

Review from Operations Dept

My team is made up of smart individuals with diverse viewpoints

Review from Operations Dept

They are always willing to jump right in and help with whatever needs to be done.

Review from Operations Dept

Very thorough with instructions, more than willing to help.

Review from Operations Dept

Everyone is always willing to help

Review from Operations Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Professionalism and attending meetings on time.

Review from Operations Dept

some of the caseworkers are just plain rude and talk to leadership unprofessionally and are still employed or moved to other teams when they should just be fired

Review from Operations Dept

What is most positive about the culture and environment at your company?

Environment Reviews

I currently have no opinion

Review from Operations Dept

The fact that we work as a team.

Review from Operations Dept

Incentives for employees, growth, incentives

Review from Operations Dept

Supporting colleagues and offering compassion and kindness in times of need. Forgiving mistakes and not assigning blame. Working to inspire each other.

Review from Operations Dept

small organizational structure within the team

Review from Operations Dept

What needs to change to make the company culture better?

Environment Reviews

I think the culture is currently changing for the better.

Review from Operations Dept

What did you like most about the interview process?

Interviews Reviews

There aren't any Interviews reviews of Performant Healthcare Solutions yet.
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What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Performant Healthcare Solutions yet.
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What makes you most happy at work?

Outlook Reviews

The awesome teams that I work with.

Review from Operations Dept

Productivity, problems answered by manager

Review from Operations Dept

The leadership, coworkers and I feel like I can and am making an impact.

Review from Operations Dept

Find out what is assigned to you on a regular basis.

Review from Operations Dept

Solving problems or creating solutions to difficult problems.

Review from Operations Dept

What's going wrong and how can it be improved?

Outlook Reviews

Established process daily would be helpful and not last minutes changes with unclear results

Review from Operations Dept

I would like to work shorter days, as 12-hour days get exhausting after a while. It would help to celebrate small victories more often, because sometimes it feels like nothing is going right for weeks on end.

Review from Operations Dept

I'm not sure there are a lot of moving parts.

Review from Operations Dept

leadership makes decision based on what they think rather than taking feedback and working with employees, very unorganized and unprofessional. I think HR should get more involve and what is going on with management

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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