P.F. Chang's Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
We all use team work.
Review from Customer Success Dept
What does the leadership team need to get better at?
Everything you can think of
Review from Customer Success Dept
My manager needs training on being a manager he buckles under pressure
Review from Customer Success Dept
What is the best part about your compensation package?
Paid sick and vacation time
Review from Customer Success Dept
I do not have one.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
We have no benefits, and when you mention it your hours get cut, just pay your workers what they're worth, especially when they're doing more than just their own job since no one else will do it
Review from Customer Success Dept
Mental health is not treated seriously and I am judged and treated poorly
Review from Customer Success Dept
What are some of the best things about your team?
Everyone is hardworking, takes their job seriously, always willing to help eachother out. Great communucation and teamwork
Review from Customer Success Dept
Team is friendly and understanding
Review from Customer Success Dept
We all work as a team
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
They need to stay off their phones and stop having the busser doing everything.
Review from Customer Success Dept
The hosts at the host stand need to find something better to do then to make fun of people in front of them and focus on their job
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
Fun, challenging, team orianted, goal setting
Review from Customer Success Dept
One manager and a couple employees do their jobs and when they're there things go smoother. Back of house manager tried to get me a better position because they thought it'd be a good fit but op manager shut that down
Review from Customer Success Dept
The food and pay rate
Review from Customer Success Dept
The employees work as a team
Review from Customer Success Dept
What needs to change to make the company culture better?
My manager needs training to be a manager when my manager talks badly about me to customers to make himself look better
Review from Customer Success Dept
Management. Benefits. Not being awful to employees
Review from Customer Success Dept
What did you like most about the interview process?
I liked the 40 hours a week i was promised but didnt get
Review from Customer Success Dept
The story behind the restaurant
Review from Customer Success Dept
What would you improve about your company's interview process?
give employees a realistic expectation of what to expect wages to be
Review from Customer Success Dept
It was fine. Nothing special
Review from Customer Success Dept
What makes you most happy at work?
My team members and guest
Review from Customer Success Dept
What's going wrong and how can it be improved?
My manager is rude and wants his ego feed
Review from Customer Success Dept
Customers are constantly told the wrong wait times and aggravated by deceitful interactions by general manager
Review from Customer Success Dept
What do you like best about your company?
My op is very well connected but my manager is rude and disrespectful
Review from Customer Success Dept
What would you most like to see improved at your company?
My manager is rude and disrespectful
Review from Customer Success Dept