PharmaCord Customer Support Department Employee Reviews | Comparably
PharmaCord Claimed Company
PharmaCord works on behalf of top drug manufacturers to simplify the patient prescription journey. In a complex system, patients struggle to get specialty medications. As a patient services company, we leverage technology, exemplary people, and an on-site, non-commercial pharmacy to expedite the prescription process. By sorting out the complexity behind the scenes, the patient-facing journey becomes simple and reassuring. read more
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EMPLOYEE
PARTICIPANTS
86
TOTAL
RATINGS
2502

PharmaCord Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

They are visible and approachable.

Review from Customer Support Dept

They are willing to help on a everyday basis at any level

Review from Customer Support Dept

My leaders have been approachable, and they have been very professional. We can also have fun while we are working. I am given creativity to do my job within the confines of the handbook.

Review from Customer Support Dept

I love how our team Leadership does their best to make sure our needs are met, help us grow, and are committed to making us feel like we matter

Review from Customer Support Dept

They do a great job of leading us!

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of PharmaCord yet.
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What is the best part about your compensation package?

Compensation Reviews

It is consistent with the market average. Also, I am eligible for a year end bonus each year.

Review from Customer Support Dept

Being able to spend time with my family on Holidays, being able to provide my family with a comfortable life.

Review from Customer Support Dept

Get a better health care plan, please. Lower the deductibles/out-of-pockets and introduce a 'premium' plan, perhaps.

Review from Customer Support Dept

Matching 401K and reasonable insurance premiums.

Review from Customer Support Dept

The increased 401K match is the best I have been offered.

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

We are highly underpaid per market value. PTO accrual is lower than any previous job that I have had. Insurance premiums and deductibles/out of pocket max are high. There are very few "community perks" such as gym memberships, cell phone discounts, etc.

Review from Customer Support Dept

I know several people less qualified who make more than I do. I was brought in at a low rate but I think We are making moves in the right direction

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

Open communication and thorough training.

Review from Customer Support Dept

We get along ell and have the same goals

Review from Customer Support Dept

It took some time to come together, but they have become a pretty solid, high functioning team. They get along great with each other and put the patients first.

Review from Customer Support Dept

We work as a team, help when someone is struggling

Review from Customer Support Dept

We are all good nurses.

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of PharmaCord yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

Career development, training, and growth. Open communication

Review from Customer Support Dept

The original people that are are still here are always willing to help new hires or anyone else

Review from Customer Support Dept

The excitement around growth. Through that growth I am seeing former coworkers coming on board.

Review from Customer Support Dept

The culture is caring, the environment is constantly growing in a positive way

Review from Customer Support Dept

Lots of opportunities for those who work here.....

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of PharmaCord yet.
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What did you like most about the interview process?

Interviews Reviews

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What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

I enjoy our leadership team and taking on task to help the flow more seamless.

Review from Customer Support Dept

Job security and growth opportunities.

Review from Customer Support Dept

Knowing I have coworkers I can depend on and patients who truly appreciate the service our Team provides

Review from Customer Support Dept

Helping people with any issues they encounter.

Review from Customer Support Dept

Commaraderie of coworkers and workplace culture

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

We are understaffed and communication is not always clear.

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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