Qualtrics Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
Nothing stands out - they are ok leaders
Review from Customer Success Dept
They are transparent about our goals and where we are in reaching them, they have an energy that makes you want to follow them
Review from Customer Success Dept
Transparent and genuine interest in seeing everyone being successful.
Review from Customer Success Dept
Their swagger, style and panache.
Review from Customer Success Dept
Lot of communication around what and why.
Review from Customer Success Dept
What does the leadership team need to get better at?
Being transparent, listen to our feedback, no one wants 4 days in office! Just be good people that we can trust and be proud of.
Review from Customer Success Dept
Fundamentals of leadership and good business practices. Every decision is made by committee, there is zero accountability and they act like overgrown frat boys.
Review from Customer Success Dept
What is the best part about your compensation package?
The pay is good, love the wellness benefits
Review from Customer Success Dept
Salary is benched marked in each major location.
Review from Customer Success Dept
Salary and maternity leave policy
Review from Customer Success Dept
Benefits and support provided to family
Review from Customer Success Dept
Employee stock discount purchasing plan
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Pay here is not competitive
Review from Customer Success Dept
What are some of the best things about your team?
My customer unit is really tight and makes me feel valued
Review from Customer Success Dept
Care deeply, work hard, and want to do right by their customers.
Review from Customer Success Dept
Everyone is respectful, skilled and collaborative
Review from Customer Success Dept
Everyone is very smart and focused on problem solving
Review from Customer Success Dept
Very intelligent, fun, and diverse career backgrounds.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Nothing right now except our products are good
Review from Customer Success Dept
I think willingness of frontline folks to help each other. Although I don't work in Provo HQ, so could be different there.
Review from Customer Success Dept
Collaborative, energetic people. Nice products, customers and challenging work
Review from Customer Success Dept
Everyone wants to help everyone.
Review from Customer Success Dept
We have the pace of a tech company, but there are roots in Provo. The combo makes for a very balanced culture.
Review from Customer Success Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Qualtrics yet.
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What did you like most about the interview process?
Met a lot of people
Review from Customer Success Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Qualtrics yet.
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What makes you most happy at work?
My clients and our Discover product
Review from Customer Success Dept
Helping customers and the fact I learn new things every day
Review from Customer Success Dept
I love the work I am involved in
Review from Customer Success Dept
It's fun to talk about our product and work with clients
Review from Customer Success Dept
The people I get to work with.
Review from Customer Success Dept
What's going wrong and how can it be improved?
Despite company culture, company product and morale careening off the rails, the leadership team doesn't really change anything and forces most of what's wrong of frontline managers who have no authority to do anything because of all the committee level decisions non-sense.
Review from Customer Success Dept
Not much time to catch up
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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