Radancy Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
enjoy working here, its a growing, dynamic company committed to being the best
Review from Customer Support Dept
Overall, things seem to be improving, but it feels like things can move too quickly at times.
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Review from Customer Support Dept
What do you like best about the leadership team?
Transparency and open communications, everyone know what's happening and our vision. Commitment to charitable work, equity and inclusion. Continued growth and expansion of business.
Review from Customer Support Dept
They are very transparent and put employees first.
Review from Customer Support Dept
My immediate manager makes me feel like he has looked out for my continuing development
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there is a lot of visibility, accountability and transparency
Review from Customer Support Dept
They are funny, kind, friendly, generous, diverse, engaging and always keep the lines of communication open.
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What does the leadership team need to get better at?
Providing better resources and training for employees .
Review from Customer Support Dept
- Solve problems - Find solutions together with the team - Appreciation for the employees
Review from Customer Support Dept
What is the best part about your compensation package?
Flexible paid time off this year
Review from Customer Support Dept
My health insurance seems good so far
Review from Customer Support Dept
The FTO. It is flexible and abundant
Review from Customer Support Dept
I do believe I'm being paid as good or better than what would be offered if I tried to leave Radancy. I'm very thankful that the leadership team has recognized the value I bring to the company and pay me accordingly.
Review from Customer Support Dept
Compensation package is pretty fair.
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Why do you feel undervalued and what would make you feel better about your compensation?
Merit increases and low and infrequent. Salaries are not competitive or consistent.
Review from Customer Support Dept
annual merit increases that match performance.
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The market value of my position is much higher than what I am being compensated.
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I get paid way less than the market value. On top of that some of my teammates make way more than I do for the same position.
Review from Customer Support Dept
The amount of work and the work that we do, does not go with the title and pay this is given.
Review from Customer Support Dept
What are some of the best things about your team?
the smartest, most hardworking and fun group in the industry
Review from Customer Support Dept
I am remote compared to most of my team so I honestly don't know much about them as people which is a bummer. But they are all nice and are hard workers.
Review from Customer Support Dept
I enjoy working with my team greatly, and they are always happy to help
Review from Customer Support Dept
everyone is supportive, smart and works hard.
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Community/Family mentality. People look out for each other and take pride in what they are doing.
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What do your coworkers need to improve and how could you work together better?
I feel as though work between cross functional teams could be improved. People struggle to know which teams handle certain tasks and certain resources are seem to be constant blockers and never go out of their way to do their part.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
everyone is friendly and willing to help. Senior leaders and assessible. People care about you.
Review from Customer Support Dept
We have leaders who care about what is going on internally and in the world, and we try to foster a culture of openness.
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The team seems invested in teaching the company about diversity.
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we treat each other like friends, everyone truly cares and respects each other.
Review from Customer Support Dept
Our family mentality. Our team works really well together.
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
fun and challenging work, smart clients, great colleagues
Review from Customer Support Dept
My local coworkers make me most happy
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Interacting with my team members
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satisfied clients and great strategies
Review from Customer Support Dept
I enjoy what I am doing and it is a challenge every day. I also enjoy working with our employees everyday.
Review from Customer Support Dept
What's going wrong and how can it be improved?
accurate compensation and more growth opportunities . Invest in your people and they will invest in your company
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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