RateGain Customer Success Department Employee Reviews | Comparably
RateGain Acquires Adara to Form The World’s Most Comprehensive Travel-Intent And Data Platform
RateGain Claimed Company
RateGain Travel Technologies Limited is a global provider of AI-powered SaaS solutions for travel and hospitality that works with 3,200+ customers and 700+ partners in 100+ countries helping them accelerate revenue generation through acquisition, retention, and wallet share expansion. RateGain today is one of the world’s largest processors of electronic transactions, price points, and travel intent data helping revenue management, distribution and marketing teams across hotels, airlines, meta-search companies, package providers, car rentals, travel management companies, cruises and ferries drive better outcomes for their business. Founded in 2004 and headquartered in India, today RateGain works with 26 of the Top 30 Hotel Chains, 25 of the Top 30 Online Travel Agents, 3 of the Top 4 Airlines, and all the top car rentals, including 15 Global Fortune 500 companies in unlocking new revenue every day. read more
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EMPLOYEE
PARTICIPANTS
180
TOTAL
RATINGS
5181

RateGain Customer Success Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Leadership should change after a certain time to empower new Ideas within the product.

Review from Customer Success Dept

A team leader inspires and motivates team members to achieve their goals, while a team manager handles tasks and responsibilities of the team and makes sure that others get their work done.

Review from Customer Success Dept

thy motivate us emotionally but not financially

Review from Customer Success Dept

maybe more communication and feedback about how I've been doing in the role according to their expectations. Sometimes I feel like I am in risk

Review from Customer Success Dept

Very transparent and give the autonomy to run our work like we own the business! They are always there for guidance, brainstorming and support. Well knit team!

Review from Customer Success Dept

What does the leadership team need to get better at?

Leadership Reviews

Transparency, COVID saftey precautions in the office, hoteling desk set up, better pay/salary

Review from Customer Success Dept

What is the best part about your compensation package?

Compensation Reviews

I am not sure about my compensation package, besides the salary and the internet subsidy

Review from Customer Success Dept

It is really competitive relative to similar tech companies in the marketplace

Review from Customer Success Dept

I consider all is good since I'm a international basis

Review from Customer Success Dept

Salary and especially health insurance

Review from Customer Success Dept

Health Insurance or yearly bonus is not a complete compensation package, in my oppinion.

Review from Customer Success Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Actually with the promotions , we should increase compensation package also that they feel motivated.

Review from Customer Success Dept

i have given 12 years to this company but company is not thinking about me like increment is not giving as per promotion / Rank

Review from Customer Success Dept

in the rategain, the people have different CTC on exactly same designation, this should be at par within the company and as per market.

Review from Customer Success Dept

It has to be more in line with the industry pay scale which it cutrently isn't

Review from Customer Success Dept

there should be fair and standard compensation amongst the team members working on same level

Review from Customer Success Dept

What are some of the best things about your team?

Team Reviews

We belongs from OTA Team , we build a strong and great product with Team work, we all work together for new assignment and make it successful.

Review from Customer Success Dept

Dedication, integrity, commitment and courage

Review from Customer Success Dept

thy complete the task personally and responsibly.

Review from Customer Success Dept

Tati primary is always aware of help, of share with me her knowledge with the best attitude. Also she is a great friend that I've made on the compa

Review from Customer Success Dept

Very supportive and hands on

Review from Customer Success Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of RateGain yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

we connect deparment /ppls easyly

Review from Customer Success Dept

A good company culture support involvement and provide positive, fun ways for their employees to get together for personal and professional development activities

Review from Customer Success Dept

I think the fact that I am abloe to work from home, helps me to be comfortable in a positive environment. However I would like to be able to share more activities and spaces with other teammates and coworkers

Review from Customer Success Dept

Really collaborative and cohesive as a team

Review from Customer Success Dept

The diferents cultures to learn about it

Review from Customer Success Dept

What needs to change to make the company culture better?

Environment Reviews

give the role as per the skills and passions

Review from Customer Success Dept

What did you like most about the interview process?

Interviews Reviews

There aren't any Interviews reviews of RateGain yet.
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What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

In person meeting with internal team and other peoples

Review from Customer Success Dept

whenever success on new typical task.

Review from Customer Success Dept

i have a friend who listen and understand me

Review from Customer Success Dept

the posibility to keep learning and understanding the advantages of the tool we offer and the fact that I am able to see my kids each day and have lunch with them

Review from Customer Success Dept

Ability to do the work that has a meaningful impact

Review from Customer Success Dept

What's going wrong and how can it be improved?

Outlook Reviews

Internal reporting tools to be more efficient when preparing for a client visit. Having one single sign on intranet or space, well organized to access for any type of task you need to perform (nowadays we have tons of URLs, user logins for products, HR, Business Travel, Expenses, Reporting, etc)

Review from Customer Success Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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