Red Lobster CS Rep Employee Reviews | Comparably
Red Lobster Claimed Company
Red Lobster owns and operates a chain of seafood cuisine restaurants. read more
EMPLOYEE
PARTICIPANTS
970
TOTAL
RATINGS
8249
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Red Lobster CS Rep Employee Reviews

Briefly describe your overall experience at your company

Overall it was pretty good

Review from Customer Support Dept

Its great! I never dread going to work

Review from Customer Support Dept

What do you like best about the leadership team?

Leadership Reviews

Our GM will jump in and do even the dirtiest position. On high volume nights she can go from a guest's table to cleaning the drain in the dish area. The way she treats each employee is something very hard to find.

Review from Customer Support Dept

They listen to you and value hard workers over people who simply show up.

Review from Customer Support Dept

We all work together in all areas

Review from Customer Support Dept

They are very cooperative with you

Review from Customer Support Dept

I love our leaders! They work just like we do!

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

They are good cant think if anything

Review from Customer Support Dept

What is the best part about your compensation package?

Compensation Reviews

Better than other places I worked

Review from Customer Support Dept

I don't have it, so I have my full paycheck.

Review from Customer Support Dept

I don't have anything to say!

Review from Customer Support Dept

I get paid a decent amount.

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Health insurance for part time employees as well as full time

Review from Customer Support Dept

No benefits, no stock , just not making it

Review from Customer Support Dept

A higher hourly wage with tips

Review from Customer Support Dept

Worse management team ever!!! Don't tell somebody its okay and hire them then fire them cause you change your mind.

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

The ability to help each other

Review from Customer Support Dept

Willing to always help one another

Review from Customer Support Dept

We all work together and we have each other back

Review from Customer Support Dept

There is no I in team and we work well together!

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

They could start by laying off the drugs

Review from Customer Support Dept

There is no standard for who is hired really. As long as something completely awful doesn’t happen you could work there for as long as you’d like. Almost every server is late and some hosts never show up.

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

the diversity of our staff

Review from Customer Support Dept

Hard work gets you more hours and bad work gets notice and penalty.

Review from Customer Support Dept

The amazing teamwork is great

Review from Customer Support Dept

We learn and talk about different seafood

Review from Customer Support Dept

I work in a restraunt so its clean and never calm!

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Red Lobster yet.
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What did you like most about the interview process?

Interviews Reviews

You have a chance to talk and it isn't harsh or overly lenient.

Review from Customer Support Dept

It was friendly and quick

Review from Customer Support Dept

Watching videos on all the different things you had to know

Review from Customer Support Dept

My manager was very friendly and welcoming!

Review from Customer Support Dept

It was a quick sit down really and I got hired on the spot, but so did almost everybody else.

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Red Lobster yet.
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What makes you most happy at work?

Outlook Reviews

when everyone works together to get through busy nights, we are always understaffed

Review from Customer Support Dept

Knowing I get paid well.

Review from Customer Support Dept

Making a lot of mobey

Review from Customer Support Dept

Customer service is the number one key

Review from Customer Support Dept

The money i make everyday!

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

The restaurant lacks incentive to become better. Coming from fast food you can tell the difference in the quality of people you work with and it’s quite sad that you get way better service for a $7 meal rather than a $30 meal.

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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