Red Lobster Sales Manager Employee Reviews | Comparably
Red Lobster Claimed Company
Red Lobster owns and operates a chain of seafood cuisine restaurants. read more
EMPLOYEE
PARTICIPANTS
970
TOTAL
RATINGS
8249
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Red Lobster Sales Manager Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Always making sure we are executing our delivery to the guest! Making it fun by posting our scores.

Review from Sales Dept

Being able to talk to the managers and them listen

Review from Sales Dept

General manager is lazy and never works

Review from Sales Dept

They give your purpose and intent to work there our main focus is our guests and making them happy

Review from Sales Dept

They are hands on supervisors. They would not ask you to do anything they wouldn’t do. They listen to the

Review from Sales Dept

What does the leadership team need to get better at?

Leadership Reviews

Red Lobster has 2.6 Billion in revenue and despite emails sent to rewards members there were NO trainings set in place to employees in the beginning of the pandemic warnings and it's many servers are getting NO help, but placed on unpaid furlough and locked out of company websites.

Review from Sales Dept

Hire competent managers. The managers at my store are lazy, will not help team members out unless they absolutely have to (or unless the district manager is there is course). I have been with Red Lobster since 2009 and the level of incompetence with management has steadily went downhill in that time

Review from Sales Dept

Remove PBS ratings. Move suggested tip on presto machines to 20-22%. Pay hosts hourly wages rather than having servers tip them out.

Review from Sales Dept

Not running there restaurant like a plantation having single mothers that work hard under duress and having to deal with discrimination. I keep a smile on my face to keep from being in fear of wondering when I'm gone get sent home or fored for no reason.

Review from Sales Dept

Not seating servers whom work double shifts without a break last in the evening when they opened. 11 hour shifts without breaks are exhausting and management has zero concern for the heavy workload and long hours. This is an ongoing daily issue. No flexibility about the issue on managekents end.

Review from Sales Dept

What is the best part about your compensation package?

Compensation Reviews

Opportunity to have what most don't get offered in society.

Review from Sales Dept

Do not have compensation package

Review from Sales Dept

The health insurance benefits and vacation time

Review from Sales Dept

Everything it is amazing wouldn't want to have it any other way

Review from Sales Dept

The tips are alright but the reward of my check is better!

Review from Sales Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

If pay was equitable across the board, with exception to the servers and long term employees that have earned a higher pay grade. Ie why are hostesses paid more than bartenders? I feel that wages should be adjusted with consideration to Covid and the new norm.

Review from Sales Dept

Bartenders are paid at a tipped hourly rate, which is fine except for the fact that they (at least in my store) do a majority of takeouts including Grubhub, Uber Eats, and Door Dash in which we do not make tips. Management does little to help when you are slammed with takeouts as well.

Review from Sales Dept

If they cared about how much money we made

Review from Sales Dept

Take away pbs ratings and pay hosts hourly

Review from Sales Dept

that are finding new ways of takeing money from US

Review from Sales Dept

What are some of the best things about your team?

Team Reviews

Everyone behaves like adults to each other. Until everyone is in the weeds, of course.

Review from Sales Dept

Lower middle management cares, but is powerless in the corporate structure. My co-workers are great.

Review from Sales Dept

Teamwork. Passion for our guests satisfaction

Review from Sales Dept

Willing to help each other

Review from Sales Dept

Pulling together to make everything flow.

Review from Sales Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

We are not allowed to have meetings I have worked there for a year haven't received one.

Review from Sales Dept

To not be so discriminating against white people

Review from Sales Dept

We need employee meetings and for managers to follow through

Review from Sales Dept

Managers favor certain employees and it really goes to their heads

Review from Sales Dept

The managers do not give constructive criticism or compliments. Rather, they yell which makes the employees want to work less. No morale

Review from Sales Dept

What is most positive about the culture and environment at your company?

Environment Reviews

The opportunity to make decent money.

Review from Sales Dept

Assistant Managers are all pleasant to work with. As is the GM, although the pace is much slower during day shift, when we usually work with the GM.

Review from Sales Dept

The sense of community amongst the servers.

Review from Sales Dept

Every one seems to get along

Review from Sales Dept

The co workers make everything much better

Review from Sales Dept

What needs to change to make the company culture better?

Environment Reviews

As a whole, all my fellow employees make the resturant as nice as possible

Review from Sales Dept

There must be a form of positive feedback. Managers should not yell loud enough in the kitchen that the dining room can hear.

Review from Sales Dept

What did you like most about the interview process?

Interviews Reviews

The Assistant Manager took her time and allowed me to speak without interruption.

Review from Sales Dept

Being comfortable answering the questions the manager asked

Review from Sales Dept

The GM back then who has moved on to bigger and much better things

Review from Sales Dept

The initial interview was done on the computer

Review from Sales Dept

Allowed to be authentic with managers.

Review from Sales Dept

What would you improve about your company's interview process?

Interviews Reviews

Everything As far as not following red lobster family friendly standard.

Review from Sales Dept

They take to long to get you trained I was hired and didn’t start work till two weeks

Review from Sales Dept

Just make the person you hired really know to do the job.

Review from Sales Dept

too many interviews to create perception of success

Review from Sales Dept

What makes you most happy at work?

Outlook Reviews

The camaraderie is something to behold.

Review from Sales Dept

Succeeding and watching my co workers succeed as well.

Review from Sales Dept

Making people happy and giving then a positive dining experience

Review from Sales Dept

The money I make makes it going to work better

Review from Sales Dept

Earning money. Interacting with the people.

Review from Sales Dept

What's going wrong and how can it be improved?

Outlook Reviews

The inherent devaluation of the American restaurant worker. Receiving paid sick and vacation pay accrual for the hours that we work.

Review from Sales Dept

Manager creating a hostile environment to a employee

Review from Sales Dept

Management can improve. When you have managers that literally bow up and threaten crew members it is not a pleasant place to work

Review from Sales Dept

Managment is tyrant and they dont care about their employees at all. And corporate is greedy

Review from Sales Dept

We are understaffed. Management isn't fair in their decision making. Our double shift hours are too long. We are exhausted. Seating a server first in the day and last at night is a major problem. The second shift should get seating last, not the first shift. That system is not right.

Review from Sales Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

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