Revinate Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Great exposure to the industry, frequent travel opportunities
Review from Customer Success Dept
Review from Customer Success Dept
It has been great so far, with a great working environment and good career prospect.
Review from Customer Success Dept
What do you like best about the leadership team?
The regular weekly updates from CEO helps the wider team acknowledge wins from other departments.
Review from Customer Success Dept
I love that the company vision is strongly communicated & it is becoming more clear about the direction we are moving and what we are all responsible for in getting there.
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They lead by example and reflect the company values
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Forward thinking, innovative, personable, friendly yet professional.
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Transparency and flexibility that freely allow me to do my job.
Review from Customer Success Dept
What does the leadership team need to get better at?
focus on people's needs, career, workload, stress level
Review from Customer Success Dept
What is the best part about your compensation package?
the net extra per month for wellness, the pension scheme support
Review from Customer Success Dept
4.5 work week schedule is great
Review from Customer Success Dept
4.5 day work week! plus great maternity benefits in APAC
Review from Customer Success Dept
While there are many benefits that I enjoy, I find a ton of value in our healthcare contribution.
Review from Customer Success Dept
The paid health insurance and HSA plan
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
During the interview process, I was informed that my basic will increase if i hit my first quarter's target. I exceeded target but basic still remains the same.
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I do not feel undervalued.
Review from Customer Success Dept
compensation in relation to education level and type of work that is done
Review from Customer Success Dept
I feel undervalued because pay is low for my role. Other companies are paying significantly more for the same role. More money would make me feel better.
Review from Customer Success Dept
I believe the base salary could be benchmarked against tech companies on a regional basis and increased a bit. In addition to this, bonus scheme for specific departments should be revised and improved
Review from Customer Success Dept
What are some of the best things about your team?
Approachable, hard working and kind
Review from Customer Success Dept
supportive, ready to help and knowledgeable
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super fun and enthusiastic team members in APAC
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My team is ALWAYS willing to help one another. They are really a wealth of information and there is always an open door policy.
Review from Customer Success Dept
collaborative and always willing to help
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
United as a team and excellent customer service
Review from Customer Success Dept
supportive team, remote work, flexibility
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great team leads in APAC
Review from Customer Success Dept
most of the time, people are willing to get on a call to work through an issue. It allows for that face to face interaction that is needed to get the job done faster. everyone is also very understanding of work/life balance and prioritizes making time for each other.
Review from Customer Success Dept
Personal time is respected and your curiosity is respected.
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
They took the time to get to know me and my interests, and aligned the proposed opportunity with my needs and skillset
Review from Customer Success Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Making positive impact to hotels in asia
Review from Customer Success Dept
colleagues who trust you and empower you and the awesome wework space we have!
Review from Customer Success Dept
Hearing positive praise from my manager and my co workers and working with our clients.
Review from Customer Success Dept
The flexibility and respect of personal time.
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Being able to do well at my job and being recognised for it, both internally and externally.
Review from Customer Success Dept
What's going wrong and how can it be improved?
too stressful, a lot of processes that often lead to messiness rather than clarity, leadership team detached from the daily tasks, struggle and events
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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